Expert Client Advisor, Watches & Jewelry - Topanga

About The Job

Louis Vuitton at Rodeo Drive is seeking a client-focused professional with expertise in Watches & Jewelry, High End. We specifically seek management experience with a proven track record of cultivating and growing successful client relationships and business within the luxury retail segment. With a focused and entrepreneurial mindset, you will be accountable for developing and driving the Watches & Jewelry, High End product category, expertly identifying desired products for our clients based on their individual profiles and market trends in addition to driving business results.

Job Responsibilities

• An Expert Client Advisor is a true ambassador of the Brand, with a special focus on the Watches & Jewelry, High End category. With a finesse and passion for storytelling and excellent communication skills, you will be a sales leader in Watches & Jewelry, High End while also selling across the brand, leveraging your advanced sales skills to successfully drive the business and build team confidence in the category.
• You will be the voice of the Watches & Jewelry, High End category for Clients and the team in the store, serving as a key business partner to management by providing market data, feedback, industry trends and sales opportunities.
• Cultivating and developing trusted relationships with existing and new clients, you will guide them to discover the brand, consequently enhancing loyalty to Louis Vuitton and achieving individual and team goals.
• Acting as the “go-to” person in store for any needs related to selling and clienteling techniques to do with your specific category. Providing vital feedback to your Manager to drive the business forward.
• Communicating corporate strategy and relevant business information to your team through morning briefings, trainings and 1:1 coaching.
• Assisting in the observation of the team during the selling ceremony and partnering with them to introduce your product category.
• Leading by example in the management of your own portfolio of Clients and demonstrating outstanding clienteling options.
• Driving the Men's Watches & Jewelry Business In Store.
• Providing Product Training & New Launches.
• Developing Client Relationships.

Profile

As an Expert Client Advisor, you will act as the “go to” person in store for any needs related to selling and clienteling techniques to do with your specific category. You will be a partner to your Manager and provide vital feedback in order to drive the business forward. Expert Client Advisors are tasked to communicate corporate strategy and relevant business information to their team through morning briefings, trainings and 1:1 coaching. You will assist in the observation of the team during the selling ceremony and partner with them to introduce your product category. Expert Client Advisors also lead by example in the management of your own portfolio of Clients and demonstrating outstanding clienteling options.

Additional Information

The appointed candidate will be offered an hourly rate within the range of USD $27/hr - $31/hr plus the opportunity for commission, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions. Additional information about Louis Vuitton’s commitment to professional equality and diversity can be found in the company’s policies and initiatives.