Experienced Veterinary Receptionist
Alliance Animal Health · Greater Orlando · Yesterday
Customer Service$16–$18/hrFull-time
About the role
John Young Parkway Animal Hospital is a 2-doctor progressive veterinary clinic providing excellent care to pets in the greater Orlando, FL area. We are proud to be an AAHA accredited animal hospital! We offer services including: pet examinations and wellness visits, vaccinations, routine check-ups, surgeries, dentistry, pet grooming and boarding!
Responsibilities
- Maintain the visual appeal or the hospital reception area
- Greet and welcome clients and patients
- Answer questions and triage client concerns
- Answer calls or emails and direct to the appropriate party for resolution
- Schedule appointments to maximize efficiency and daily flow
- Check in and check out clients and process payments
- Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
- Must be comfortable with various medical outcomes
- May be exposed to bites, scratches, animal waste and potentially contagious diseases
Qualifications
- Experienced Receptionist with a minimum of 1-year veterinary experience preferred
- Calm, Team Player, Multi-Tasker and Strong Communicator
- Highly organized and possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset
Benefits
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
- Career Development Opportunities
- Referral Bonus Program for most positions
Pay and Schedule
Pay Range: $16-$18/hr depending on experience
Schedule
Our schedule is flexible and can accommodate your needs.