Receptionist

Key Responsibilities

• Perform a variety of clerical and administrative duties in support of departmental operations
• Cook up workflow within the department and collaborate with other departments as needed
• Respond to inquiries and requests in a courteous, professional, and timely manner
• Draft, review, and route correspondence, reports, forms, and other business documents, including confidential materials
• Prepare preliminary materials for various administrative projects and initiatives
• Manage incoming and outgoing mail, including interoffice, U.S. mail, and bulk mailings
• Maintain organized administrative records, filing systems, and documentation
• Provide courteous customer service to residents and families as needed
• Maintain and review time and attendance records for supervisor approval and payroll processing
• Coordinate room setup and refreshments for meetings and events
• Support continuous improvement efforts by contributing ideas to enhance systems and processes

Qualifications

• A high school diploma or GED
• Strong organizational, communication, and interpersonal skills
• Ability to multitask and handle sensitive information with confidentiality and professionalism
• Customer service experience preferred