Experienced Restoration Project Manager in Elkridge
SERVPRO of Howard County · Elkridge, MD · 2 mo ago
On-siteInformation Technology$18–$26/hrFull-time
Job Summary
Join SERVPRO Team Holland as our newest Restoration Project Manager in Elkridge, MD!
Responsibilities
- Manage the overall customer experience, ensuring satisfaction and tracking reviews
- Provide prompt responses to potential customers, demonstrating priority and professionalism
- Cookordinate crews and resources for active projects, overseeing project scopes and estimates
- Maintain clear communication with clients, teammates, vendors, and insurance representatives
- Oversee production expenses, including equipment, vehicles, and material assets
- Ensure adherence to safety guidelines and risk management practices
- Participate in the recruitment, hiring, and training of production teammates
Requirements
- Competitive salary of $18.00 - $26.00/hr based on experience, with team bonus eligibility
- Sick, vacation, and holiday pay (PTO)
- 401(k)
- Health, dental, & vision insurance plans
- Critical illness & accident plans
- Life insurance
- Paid training
- Career progression
- Internal promotional opportunities
- Uniforms provided
- Equipment and tools provided
- Ability to work a 24/7/365 job
- Previous experience in cleaning/restoration preferred
- High school diploma/GED
- IICRC certifications preferred; Xactimate® experience is a PLUS!
- Valid driver's license
- Ability to lift 50-100 pounds regularly
- Comfort working in various environments (e.g., crawl spaces, attics)
- Travel flexibility, including local and out-of-state trips when necessary
- Successful completion of a background check
Qualifications
Self-motivated, proactive, responsible, and service-oriented
Skills
- Communication skills
- Teamwork and collaboration
- Customer service
- Project management
- Emergency response
- Physical stamina and strength
- Adaptability and flexibility
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Flexible schedule
- Free uniforms
- Paid time off
- Training & development
Pay
Competitive salary of $18.00 - $26.00/hr based on experience, with team bonus eligibility.
Schedule
Ability to work a 24/7/365 job