Jobs · Customer Service

Experienced Receptionist - Remote

Friedman Vartolo LLP · Rochester, NY · 2 wk ago
Customer Service$20–$25/hrFull-time

Responsibilities

  • Answering high-volume phone calls, screening, and transferring calls to appropriate individuals within the firm.
  • Manage firm's digital voicemail and fax inbox.
  • Collaborating with other administrative staff to ensure seamless operations and support.

Qualifications

  • 5+ years of experience in a receptionist, office assistant, or similar administrative role.
  • Familiarity with legal terminology, procedures, and general law firm operations preferred.
  • Strong technical proficiency with office software and administrative systems.
  • Excellent verbal and written communication skills.
  • Highly organized with strong multitasking and time-management abilities.
  • Exceptional interpersonal skills with the ability to remain calm, professional, and composed in a fast-paced environment.

Benefits

  • The firm offers a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement.

ADA Compliance

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo.

Location

This position can be remote.

Pay

$20 - $25 per hour

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