Experienced Luxury Appliance Technician

Northeastern Appliance Service is New York’s Premier Service Partner for Sub-Zero, and we’re growing fast. We service much of the Hudson Valley, Bronx, Brooklyn, and western Connecticut and are expanding our team of factory-certified technicians. We are looking for experienced appliance repair technicians to service Sub-Zero appliances—career-seekers committed to mastering a high-paying and job-secure trade. If you are a trained and skilled appliance repair technician with outstanding customer service skills, we invite you to join our full-time team.

Northeastern Appliance Service holds an exclusive contract with the Sub-Zero, Wolf, and Cove group and offers excellent salaries and full benefits to our Factory Certified Technicians.

About the Role

This is a full-time employee position (not subcontracted) servicing high-end refrigeration, cooking, dishwashing, and laundry appliances. Experience with Sub-Zero, Wolf, and Cove appliances is a plus. You will be provided with a uniform, truck, heavy equipment, and access to technical support. Bonus opportunities are available.

Responsibilities

• Service and repair high-end Sub-Zero, Wolf, and Cove appliances
• Maintain a “customer first” attitude and deliver exceptional customer service
• Follow specific process steps to ensure quality workmanship and write accurate service notes
• Negotiate around and through heavy appliances (e.g., refrigerators and ranges)
• Lift 60 lbs, push 100 lbs, and pull 50 lbs

Requirements

• 2+ years of appliance repair experience
• Strong mechanical and/or electrical aptitude and background
• EPA Certification (Required)
• Valid Driver’s License (Required)
• Physically able to handle the demands of the job (lifting, pushing, pulling)
• Professional appearance and strong interpersonal/communication skills
• Tech-savvy, detail-oriented, and process-driven
• Self-starter with a commitment to continuous improvement
• Ability to commute to Brooklyn, NY (preferred)

Qualifications & Skills

• “Can do” attitude and willingness to work in a rewarding, potential-driven environment
• Strong work ethic and drive to deliver exceptional service
• Enjoyment of customer service and building customer relationships
• Commitment to mastering the trade and advancing your career

Benefits

• 401(k) matching
• Health insurance
• Paid time off (vacation, holiday, and sick leave)
• Paid training and development
• Uniform, truck, and heavy equipment provided
• Bonus opportunities

Pay

$54,000 - $120,000 annually, with bonus and overtime potential

Schedule

Monday to Friday, with some Saturdays during the summer