Experienced Field Service Technician - Utility, Truck and Crane

About the role

Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment. Attends and successfully completes required technician training classes.

Responsibilities

• Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer's specifications.
• Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.
• Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
• Inspects components to insure maximum parts are being reused to control repair costs.
• Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
• Makes sure job expenses are within repair estimates and informs supervisor of any cost overruns before completion.
• Approaches work in a positive manner, maintains conduct that is supportive of the work Team and sets the standard for others to follow.
• Trains and/or mentors others in department.
• Assumes Supervisor's position temporarily, as necessary.
• Performs other duties as assigned.

Requirements

• Valid Drivers License
• Successfully completed all required training curriculum to be designated Service Field Tech I
• Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
• Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
• Updating of Knowledge Job requirements frequently change requiring re-training once or more per year.
• Problem Solving Job requires complex problem solving skills in a dynamic environment. Independent research and analysis are routinely required to develop appropriate solutions.
• Awareness and intervention is expected to prevent problems from occurring.
• Creativity Job requires creativity as part of carrying out daily activities.
• Autonomy Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.

Qualifications

• Formal Education: High School diploma or GED
• Experience: 5-6 years Required
• Credentials: None specified

Skills

• Safety
• Communication
• Information Gathering
• Taking Initiative
• Results Oriented
• Adaptability
• Credibility
• Personal Development

Benefits

Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.

Pay

Not specified

Schedule

Regular exposure to these stresses (20-80% of the time): Work is scheduled during regular business hours with frequent requirements to work nights, holidays and weekends. Organizational Impact A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives. Supervisory Responsibility Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team).

Physical Demands

Frequently - (3-6 hours/day): Standing, Sitting, Walking, Reaching, Crouching, Kneeling, Crouching, Crawling, Grasping, Repetitive Motion, Talking, Hearing, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, 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Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, Pushing, Pulling, Lifting, 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