Experienced Fare Collection Technician/Mechanic – OMNY Program Support (NYC Transit)

About the role

The role is contingent upon contract award and involves overseeing, monitoring, and reporting on the installation and commissioning of OMNY contactless fare payment devices, fare gates/turnstiles, ticket vending machines (TVMs), and legacy equipment. It also includes assisting in ensuring reliable performance testing of contactless and open-payment systems and working on-site within active subway station environments.

Responsibilities

• Oversee, monitor and report on the installation and commissioning of: OMNY contactless fare payment devices (tap readers, validators)
• Fare gates/turnstiles integrated with OMNY technology
• Ticket vending machines (TVMs) and legacy equipment
• Aid in ensuring reliable performance testing of contactless and open-payment systems (credit card, mobile wallet)
• Work on-site within active subway station environments
• Cook up with NYCT personnel to maintain service continuity and minimize customer disruption
• Afford access to the NYCT station infrastructure: including power and communication rooms

Requirements

• High school diploma, GED, or equivalent
• Minimum 7+ years proven experience working in MTA New York City Transit (NYCT) stations
• Hands-on experience with: Fare gates / turnstiles
• Ticket vending machines (TVMs)
• Strong mechanical and electrical troubleshooting skills
• Ability to read and interpret technical manuals and schematics
• Must be local to the New York metropolitan area

Preferred Qualifications

• Experience with contactless or OMNY-type fare systems
• Familiarity with: Account-based ticketing (ABT) systems, EMV/contactless payment technology, Networked device troubleshooting
• Experience supporting transit modernization or capital programs
• Technical certifications or relevant training

Qualifications

• High school diploma, GED, or equivalent
• Minimum 7+ years proven experience working in MTA New York City Transit (NYCT) stations
• Hands-on experience with: Fare gates / turnstiles
• Ticket vending machines (TVMs)
• Strong mechanical and electrical troubleshooting skills
• Ability to read and interpret technical manuals and schematics
• Must be local to the New York metropolitan area

Skills

• Strong mechanical and electrical troubleshooting skills
• Ability to read and interpret technical manuals and schematics
• Hands-on experience with: Fare gates / turnstiles
• Ticket vending machines (TVMs)
• Experience with contactless or OMNY-type fare systems
• Familiarity with: Account-based ticketing (ABT) systems, EMV/contactless payment technology, Networked device troubleshooting
• Experience supporting transit modernization or capital programs
• Technical certifications or relevant training

Benefits

• Comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings
• Paid sick leave
• Paid vacation (or other personal time)
• Paid parental leave
• Paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings

Pay

$77,500.00 - $106,000.00

Schedule

On-site work in NYC subway stations, including underground environments. May require: Night, weekend, or off-hour shifts. Work during planned service outages or maintenance windows.