Lead Fare Collection Technician/Mechanic – OMNY Program Support (NYC Transit)
Who We Are
At WSP, we are driven by inspiring future-ready solutions that shape the communities we serve. As a global leader in engineering and professional services, we partner on some of the most complex infrastructure programs in the world including the modernization of transit systems across New York City. We are currently building our talent pipeline for the OMNY (One Metro New York) program, supporting the transformation from legacy MetroCard systems to a state-of-the-art, contactless, account-based fare payment system across MTA New York City Transit (NYCT).
The Opportunity
We are seeking a Lead Fare Collection Technician/Mechanic to support on-site work in NYC Transit subway stations, focusing on both OMNY technology deployment and legacy fare system support. This role is ideal for candidates with hands-on experience working within NYCT stations on fare gates (turnstiles), ticket vending machines (TVMs), and related systems.
Your Impact
- OMNY & Fare System Support
- Oversee, monitor and report on the installation and commissioning of: OMNY contactless fare payment devices (tap readers, validators)
- Fare gates/turnstiles integrated with OMNY technology
- Ticket vending machines (TVMs) and legacy equipment
- Aid in ensuring reliable performance testing of contactless and open-payment systems (credit card, mobile wallet)
- Field Operations
- Work on-site within active subway station environments
- Cookordination with NYCT personnel to maintain service continuity and minimize customer disruption
- Aid in granting access to the NYCT station infrastructure: including power and communication rooms
- Documentation & Compliance
- Maintain installation logs, test reports, and field observation records
- Follow all MTA NYCT safety, operational, and compliance requirements
- Participate in inspections, audits, and performance tracking
Who You Are
- Required Qualifications
- High school diploma, GED, or equivalent
- Minimum 11+ years proven experience working in MTA New York City Transit (NYCT) stations
- Hands-on experience with: Fare gates / turnstiles
- Ticket vending machines (TVMs)
- Strong mechanical and electrical troubleshooting skills
- Ability to read and interpret technical manuals and schematics
- Must be local to the New York metropolitan area
- Preferred Qualifications
- Experience with contactless or OMNY-type fare systems
- Familiarity with: Account-based ticketing (ABT) systems
- EMV/contactless payment technology
- Networked device troubleshooting
- Experience supporting transit modernization or capital programs
- Technical certifications or relevant training
WSP Benefits
WSP provides a comprehensive suite of benefits focused on providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
Compensation
Expected Salary (all locations): $109,500.00 - $155,000.00
About WSP
ABOUT US WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper. www.wsp.com
About WSP USA
WSP USA is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status. The selected candidate must be authorized to work in the United States.