Experienced Dispatcher

Company Name: Beutler Air Conditioning & Plumbing Overview: Beutler is part of a national leader providing plumbing and HVAC products and services to our customers. We currently have an excellent opportunity for an Experienced Dispatcher to join our team. Schedule: Availability to work a shift that falls between the hours of 7am-8pm depending on need. Overtime available, Holiday pay as well! What we offer$24-30 per hour depending on experience PLUS opportunity to earn weekly and monthly SPIFFS!Comprehensive benefits package including medical, dental, vision & life insurance$5 a week medical plan option 401(k) plan with company match13 days paid PTO and 8 holidaysQuality, comprehensive paid training programsDiscount Programs with our partnered accounts (Childcare, personal cell phone, etc.) Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!Promotion opportunities! We love to promote existing employees who demonstrate skills and work ethic of success! Responsibilities: Set and schedule technician appointments for jobsOutbound dialing to ensure we fill the boardEnsure service technicians are dispatched efficientlyAnswer customer calls within a busy office and enter customer data into the computerResolve and assist customers by taking incoming calls and making outbound calls Qualifications: High school diploma or GED equivalent, or a combination of related experience and/or advanced training/educationAvailability to work a shift that falls between the hours of 7am-8pm depending on need. Overtime available, Holiday pay as well!Call Center experienceOne or more years of experience as a dispatcher or in customer serviceAbility to thrive in a fast-paced environmentA strong degree of self-motivation to provide exceptional customer service to customers by phone while directing technicians by radio and tracking devicesExcellent organizational skills and the ability to coordinate multiple appointmentsDemonstrated listening, written/verbal communication, and interpersonal skillsComputer proficiency, including working knowledge of Microsoft Office products, including Excel and WordKnowledge of the local geographic territoryMust pass background check and drug screening If you are interested, in joining our team, please apply today! *This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.