Experienced Dental Front Desk Receptionist

About the role

Join our vibrant team at Soul Dental, where we blend exceptional customer service with high-quality, affordable dental care. As a Dental Front Desk Receptionist, you'll be the welcoming face of our practice, ensuring each patient feels at ease from the moment they arrive. You'll manage appointments, handle patient inquiries, and maintain smooth operations with a friendly, positive attitude.

Responsibilities

• Greet and welcome patients with a warm smile, ensuring they feel comfortable and valued from the moment they walk in.
• Manage and schedule appointments efficiently, balancing patient needs with our team's availability.
• Handle patient inquiries with professionalism and empathy, providing clear and helpful information.
• Collaborate with dental staff to ensure seamless communication and coordination of patient care.
• Maintain accurate patient records, updating information promptly and securely.
• Process payments and insurance claims accurately, ensuring a smooth financial experience for patients.
• Absorb and assist in maintaining a clean and organized front desk area, reflecting our commitment to a welcoming environment.

Qualifications

• Minimum 2 years of front desk experience in a dental office.
• Proficient in Dentrix and/or other dental software.
• Strong understanding of PPO insurance and Pre-Determination processing.
• Confident in presenting treatment plans and clearly communicating with patients.
• Excellent communication, multitasking, and organizational skills.
• Friendly, professional, and patient-focused demeanor.
• Flexible availability, including evenings and Saturdays.

Pay

Compensation: $20 - $26 hourly based on experience