Experienced Dealer Service Advisor

Job Summary

Bell Ford is seeking a highly experienced Dealer Service Advisor to join our team. The ideal candidate will have at least three years of Service Advisor experience within a dealership environment, be customer-focused, and thrive in a fast-paced setting.

Key Responsibilities

• Serve as the trusted point of contact for walk-in and scheduled service customers
• Actively listen to customer concerns and recommend appropriate service solutions
• Provide accurate repair estimates and obtain customer authorization
• Work closely with technicians to manage repair workflow and timelines
• Deliver timely, professional updates to customers regarding service status
• Maintain detailed and accurate service documentation and records
• Stay informed on current promotions, service packages, and attachment opportunities
• Maintain a clean, organized, and customer-ready workspace
• Uphold Bell Ford’s commitment to quality, integrity, and professionalism

Qualifications

• 3+ years of Service Advisor experience at a dealership
• Strong working knowledge of automotive systems and repair services
• Excellent communication, sales, and interpersonal skills
• Experience with Reynolds & Reynolds software preferred
• Valid Driver’s License with a clean driving record
• Ability to multi-task in a high-volume service environment

What We Offer

• Career advancement opportunities within The Berge Group
• Comprehensive benefits package, including:
• Medical, Dental & Vision insurance
• Life insurance & disability coverage
• 401(k) with company match
• Employee discounts & wellness programs

Pre-Hire Requirements

• Valid Driver’s License
• Clean background check
• Negative drug screening

Pay

Not specified

Schedule

Monday – Saturday | 7:00 AM – 6:00 PM