Experienced Automotive Service Advisor | Up to $80K | M-F

Diehl Auto RepairLocation: St. Charles, IL Schedule: Monday-Friday, No Weekends Pay Rate: $52,000-$60,000 annually Pay Type: Base Salary + Monthly Bonus Earning Potential: $72,000-$80,000 annuallyHow to Apply (Important)Step 1: ApplyStep 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.About Diehl Auto RepairDiehl Auto Repair is seeking an experienced Automotive Service Advisor in St. Charles, IL, with expected annual earnings of $72,000-$80,000. This Monday-Friday opportunity offers no weekends, company-paid medical insurance after 90 days, paid NAPA training, and advancement opportunities. As a growing NAPA Gold AutoCare Center with four locations and a fifth opening soon, Diehl Auto Repair offers a busy, team-oriented environment with modern technology and consistent workflow.Key ResponsibilitiesWelcome customers and provide professional service throughout the repair processListen to customer concerns and accurately document vehicle symptomsWrite repair orders and prepare repair estimatesRecommend maintenance and repair services based on technician findingsOrder parts and coordinate workflow between customers and techniciansKeep customers informed about vehicle status and repair progressAnswer incoming calls and schedule service appointmentsBuild long-term customer relationships through clear, consistent communicationQualifications2+ years of Automotive Service Advisor experience requiredExperience writing repair orders and estimatesParts ordering experienceStrong customer service and communication skillsComputer proficiency and comfort communicating by phone, email, and textStrong organizational skills and ability to coordinate customer and shop workflowAbility to work collaboratively and adapt to a busy shop environmentCompensation & BenefitsBase salary of $52,000-$60,000 annuallyMonthly performance bonus opportunitiesExpected annual earnings of $72,000-$80,000Company-paid medical insurance with 100% of the employee premium covered after 90 daysDental and vision insuranceIRA with 3% company match8-13 days of paid time off based on experiencePaid holidaysCompany-provided uniformsPaid NAPA trainingTeam outingsCareer advancement opportunitiesWhy Work HereDiehl Auto Repair combines a busy, consistent workflow with technology designed to support an efficient customer experience. Service Advisors work with experienced technicians and use Tekmetric Shop Management System, Tekmetric Digital Vehicle Inspections, Kukui CRM, RSOT Coaching, and NAPA Gold AutoCare processes. With four successful locations and a fifth opening soon, the company offers opportunities for employees who want to continue developing their automotive careers.Ready to bring your Service Advisor experience to a growing, busy automotive repair shop? Apply today to connect with Diehl Auto Repair about the opportunity.Additional RequirementsSome positions may require a valid driver’s license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client’s lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.