Automotive Service Advisor | $80K-$120K | Mon-Fri

Pit Shop Auto Repair Location: Libertyville, IL Schedule: Monday–Friday Pay Type: Performance-based compensation tied to personal gross profit Earning Potential: Approximately $80,000–$120,000 annually, depending on performance and skill levelHow to Apply (Important)Step 1: ApplyStep 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.About Pit Shop Auto RepairPit Shop Auto Repair is seeking an Automotive Service Advisor in Libertyville, IL, with approximately $80,000–$120,000 in annual earning potential based on performance and skill level. Automotive experience is preferred but not required, making this an opportunity for experienced customer service, sales, hospitality, and management professionals interested in entering the automotive industry. The company provides structured onboarding, a dedicated trainer, and a training center designed like a working automotive shop. The position offers a Monday–Friday schedule along with health benefits, retirement benefits, paid leave, paid holidays, and ongoing professional development.Key ResponsibilitiesGreet and check in customers while providing professional customer serviceListen to customer concerns and clearly communicate vehicle service and repair needsPresent recommended repairs and maintenance and discuss pricing with customersKeep customers informed throughout the repair processManage multiple customers and repair orders in a fast-moving environmentDispatch work through the shop's dispatch board and coordinate workflow between customers and techniciansFollow established sales, customer service, communication, and workflow processesMaintain accurate and professional customer communicationQualifications3+ years of customer service, sales, hospitality, or management experience preferredStrong customer service and communication skillsComfortable discussing pricing and presenting recommended servicesStrong organization and multitasking abilitiesAbility to manage a fast-moving customer and repair workflowComfortable learning new systems and following established processesPrevious Automotive Service Advisor experience preferred but not requiredCompensation & BenefitsPerformance-based compensation tied to personal gross profitApproximately $80,000–$120,000 annual earning potential, depending on performance and skill levelHealth insurance beginning the first of the month following 60 daysDental and vision insurance401(k)Paid leavePaid holidaysLife insuranceShort-term and long-term disabilityOne week of vacation frontloaded at hireVacation generally available for use after the 90-day introductory period unless otherwise negotiatedOngoing training and professional developmentWhy Work HereMonday–Friday scheduleAutomotive experience is preferred but not requiredDedicated company trainerStructured onboarding and trainingCompany training center designed like a working automotive shopMandatory two-day orientation covering customer service, shop workflow, vehicle inspection processes, estimating, internal systems, sales, communication, and position expectationsEstablished systems and processesOpportunity for professionals with customer service, sales, hospitality, retail management, restaurant management, or other customer-facing management experience to transition into automotive service advisingApply today to explore the Automotive Service Advisor opportunity with Pit Shop Auto Repair.Additional RequirementsSome positions may require a valid driver’s license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client’s lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.