Experienced Automotive Service Advisor- BMW of Columbia
About Us
BMW of Columbia, part of Group 1 Automotive, Inc. (NYSE: GPI), a Fortune 250 leader in global automotive retail, operates more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. We are committed to shaping the future of the automotive industry through investment in people, technology, and operational excellence.
About the Role
The Experienced Automotive Service Advisor will help drive customer loyalty by providing an exceptional experience to every client. This role is ideal for someone passionate about customer service and who enjoys interacting with people throughout the day.
Responsibilities
- Provide exceptional customer service to drive customer loyalty
- Interact with clients in a professional and friendly manner
- Achieve targeted goals in a fast-paced environment
- Utilize interpersonal and communication skills to enhance client experience
Requirements
- Automotive Service Advisor experience required
- Highline Service Advisor experience is a plus
- CDK experience is a plus
- Positive and friendly attitude
- Strong interpersonal and communication skills
- Basic computer skills
- Strong desire to provide an exceptional client experience
- Ability to thrive in a fast-paced environment
- High school diploma or equivalent
- Valid in-state driver’s license and must maintain an acceptable, safe driving record
Benefits
- Salary-based pay plan, plus bonuses
- Performance and longevity bonuses
- Health, dental, vision, life, and disability insurance
- 401(k) with company match
- Paid time off
- Employee vehicle purchase program
- Employee Stock Purchase Plan
- Continuous training and advancement opportunities
- A great working environment