Experienced Ag Equipment Service Technician

Key Responsibilities

• Detect and repair John Deere equipment and related technology with precision and efficiency.
• Provide guidance and mentorship to Service Technician Trainees and less experienced technicians.
• Support or lead customer clinics and product demonstrations as needed.
• Perform on-site diagnostics and repairs in the field when required.
• Manage billable time effectively and ensure timely completion of assigned work orders.
• Document all diagnostics, repairs, and services thoroughly and submit information promptly.
• Participate in John Deere’s Service EDUCATE Training programs to advance skills and product knowledge.
• Safely operate and maintain vehicles, tools, and equipment essential for job performance.
• Maintain a clean and organized work environment.
• Adhere to all company and regulatory safety procedures.
• Stay current with John Deere product updates as well as competitor offerings.

Experience & Skills

• Minimum of 3 years of hands-on experience performing service repairs; strong performance history preferred.
• Proficient in the use of diagnostic tools, including Service ADVISOR™ or similar systems.
• Solid understanding of mechanical, electrical, and hydraulic systems in off-road, construction, lawn, or heavy equipment.
• Skilled in using special tools and following technical manuals to perform precise repairs.
• Familiarity with operating equipment and tools for testing and diagnostic purposes.
• Strong communication skills—verbal and written—with the ability to collaborate in a team environment.

Education & Licensing

• A high school diploma or GED required.
• An associate degree in a related field preferred.
• A valid driver’s license required; CDL (Commercial Driver’s License) highly preferred.