Equipment Service Technician

About the role

Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. (RBI) is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their guests, franchisees, and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

Responsibilities

• Determine building repairs and vendors needed to ensure efficient operating buildings.
• Build and maintain relationships with above-restaurant leadership and vendors.
• Develop and maintain preventive maintenance programs and schedules for buildings, equipment, grounds, HVAC, and restaurant support systems.
• Develop and maintain a network of quality local and/or regional service providers; negotiate, review, and execute contracts.
• Define and prepare specific scopes of work for all ongoing building repairs, improvements, and equipment installation.
• Review proposals, contracts, and invoices to ensure overall accuracy and value.
• Identify current and future capital needs, and develop capital investment strategies and budget proposals.
• Place and track equipment orders.
• Provide continuous improvement ideas and implement them appropriately.
• Partner with cross-functional department initiatives and support brand research initiatives.
• Support all types of emergency situations, including damage assessments, recovery response, emergency service, and backup utility services.
• Perform general repair and maintenance of restaurant equipment.

Requirements

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Knowledge of facilities, vendor, and negotiation management.
• Skilled in project management principles and techniques.
• Ability to effectively communicate both orally and in writing.
• 3 to 5 years of previous experience; specific experience in restaurant operations preferred.
• Ability to travel 50% and as needed.

Benefits

• Comprehensive global paid parental leave program supporting employees as they expand their families.
• Free telemedicine and mental wellness support.
• Benefits focused on physical, mental, and financial wellness.