Expediter/Food Runner

About the role

Upstream Hospitality Group is an ever-growing hospitality group known for its creativity, progression, and originality. The company seeks an Expeditor/Food Runner who excels in a fast-paced, high-energy environment, with a focus on teamwork, clear communication, and positive energy.

Responsibilities

• Ensure timely, accurate, and professional delivery of food to guests.
• Confirm every dish meets presentation and preparation standards before it leaves the kitchen.
• Review orders for special instructions, dietary needs, and modifications.
• Communicate guest feedback, concerns, or additional requests to servers and managers.
• Greet guests warmly and contribute to an outstanding dining experience.
• Support the front-of-house and back-of-house teams by staying proactive and engaged.
• Follow all food safety, sanitation, and workplace policies.
• Assist with additional duties to help the team and maintain smooth restaurant operations.

Requirements

• Ability to carry multiple plates, trays, and beverages safely and efficiently.
• Strong attention to detail and excellent multitasking skills in a fast-paced environment.
• Excellent communication skills.
• Comfortable working nights, weekends, and holidays.
• Physical ability to lift up to 50 lbs and stand/walk for the duration of your shift.
• A positive attitude and commitment to being a reliable team member.

Qualifications

We are looking for individuals who are passionate about hospitality and eager to learn and grow within our team. We offer competitive salary and bonus structures, career growth opportunities, and a supportive environment where you can make a meaningful impact.

Skills

• Customer service skills
• Attention to detail
• Teamwork and collaboration
• Time management

Benefits

We are committed to providing a positive and inclusive work environment. Our benefits package includes:

• Competitive salary and bonus structure
• Career growth opportunities
• Work with passionate people
• Be part of something bigger
• Help build the future of Tap Room
• Leave your mark on the hospitality industry

Pay

Details on pay are not specified in this posting.

Schedule

Details on schedule are not specified in this posting.

Disclaimer

This position description is not intended and should not be construed as an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to accurately reflect those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

Equal Opportunity Employer

Upstream Restaurant Group Inc is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.