Expediter/Food Runner

About the role

Upstream Hospitality Group is an ever-growing hospitality group known for its creativity, progression, and originality. The company seeks an Expeditor/Food Runner who excels in a fast-paced, high-energy environment, with a focus on teamwork, clear communication, and proactive engagement.

Responsibilities

• Ensure timely, accurate, and professional delivery of food to guests.
• Confirm every dish meets presentation and preparation standards before it leaves the kitchen.
• Review orders for special instructions, dietary needs, and modifications.
• Communicate guest feedback, concerns, or additional requests to servers and managers.
• Greet guests warmly and contribute to an outstanding dining experience.
• Support the front-of-house and back-of-house teams by staying proactive and engaged.
• Follow all food safety, sanitation, and workplace policies.
• Assist with additional duties to help the team and maintain smooth restaurant operations.

Requirements

• Ability to carry multiple plates, trays, and beverages safely and efficiently.
• Strong attention to detail and excellent multitasking skills in a fast-paced environment.
• Excellent communication skills.
• Comfortable working nights, weekends, and holidays.
• Physical ability to lift up to 50 lbs and stand/walk for the duration of your shift.
• A positive attitude and commitment to being a reliable team member.

Qualifications

We seek candidates who are passionate about hospitality and eager to contribute to the growth and success of Upstream Restaurant Group. We offer competitive salary and bonus structures, career growth opportunities, and a supportive team environment.

Skills

• Customer service skills
• Attention to detail
• Teamwork and collaboration
• Physical stamina and strength

Benefits

Join a dynamic team dedicated to excellence in hospitality. Enjoy a positive work environment, competitive compensation, and the chance to make a meaningful impact in the industry.

Pay

Competitive salary and bonus structure based on performance.

Schedule

Nights, weekends, and holidays are part of the job, but we also offer flexible scheduling options to accommodate your personal needs.

Benefits

Health insurance, retirement plans, paid time off, and more. Details available upon request.

Disclaimer

This position description is not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. The incumbent may perform other duties and responsibilities as required. Upstream Restaurant Group Inc is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.