Jobs · Management · Massachusetts

Expediter

Willowbend Club, Cape Cod · Mashpee, MA · 3 mo ago
On-siteManagementFull-time

The Opportunity

As an Expeditor, you will play a crucial role in ensuring the seamless flow of food from the kitchen to the dining area. You will collaborate closely with the kitchen staff, servers, and management to deliver an exceptional dining experience to our esteemed members and guests.

  • Coordinate between the kitchen and the front-of-house team to ensure timely and accurate delivery of food orders.
  • Organize and prioritize orders according to dining room table assignments.
  • Inspect plates for presentation quality, accuracy, and adherence to our culinary standards.
  • Verify that special requests, allergies, and dietary restrictions are accurately communicated to the kitchen.
  • Monitor ticket times to prevent delays in food service and address any issues promptly.
  • Collaborate with servers to manage multiple courses and ensure synchronized serving.
  • Communicate effectively with both kitchen staff and servers to maintain a smooth workflow.
  • Assist in garnishing and plating dishes as needed, maintaining consistency in presentation.
  • Keep track of inventory for garnishes, sauces, and condiments, ensuring availability at all times.
  • Support the restaurant team in upholding cleanliness and organization in the expediting area.
  • Assist in addressing any concerns or questions from both kitchen and front-of-house teams.

Qualification Standards

  • Previous experience in a restaurant expeditor role or a similar position is preferred.
  • Strong understanding of culinary techniques, food presentation, and kitchen operations.
  • Exceptional organizational skills to manage multiple orders and priorities simultaneously.
  • Excellent communication skills to effectively convey information between the kitchen and servers.
  • Ability to remain composed under pressure and address unexpected challenges calmly.
  • Detail-oriented mindset to uphold quality and presentation standards consistently.
  • Flexible schedule, including evenings, weekends, and holidays, based on business needs.
  • Collaborative team player who can work harmoniously with diverse staff members.
  • Knowledge of food safety and sanitation regulations is a plus.

Qualifications

  • High school diploma or equivalent.
  • Culinary education is a plus.

Benefits

We are proud of our “family company” roots and understand everyone has a unique set of needs: we want to support you as best we can so you can live your best life with us. We offer a comprehensive benefits package that includes competitive options for medical, physical, and mental health and wellness, life insurance, 401k matching, paid time off, and more.

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