Exit Booth Agent Jacksonville Airport

Responsibilities

• Prepare all rental documents accurately and completely
• Verify car information and VIN number for security and car control
• Provide additional service to Emerald Aisle members by offering our refueling option
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
• Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers
• Provide all customers with undivided attention while assisting them at the exit booth
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions
• Aid customers with directions, maps, local area information, and appropriate service information
• Effectively and efficiently resolve all customer service issues as necessary
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Qualifications

• Must be at least 18 years of age
• High School Diploma or G.E.D. required
• Minimum of 2 years experience in customer service or sales in retail, guest services, or administrative support
• Minimum of 12 consecutive months of work/organizational experience
• A minimum of basic level experience and understanding of a PC and Microsoft Office Products required
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Must have a valid drivers' license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years, and no drug or alcohol related convictions on driving record in the past 5 years (ie., DUI/DWI)
• Must be able to read, write, speak, and understand English
• Willingness to work at the Jacksonville Airport apart from religious observations