Existing Business Coordinator

Rolling Meadows, Illinois

About the role

At RPS, we don’t just embrace bold ideas, we make them happen. We’re a team of entrepreneurs, big-picture thinkers, and passionate experts who thrive on possibility. Every day, we collaborate across teams, challenge convention, and push boundaries to design innovative solutions for our clients. With access to top-rated carriers and a dynamic marketplace, we bring strategy and creativity together to deliver what others might call impossible. Here, every voice counts, every perspective matters, and every challenge is an opportunity to grow. You’ll be supported by a culture that celebrates ownership, curiosity, and high performance, where you’re trusted to do your best work and encouraged to keep learning along the way.

Established over six decades ago, EM Benefits, now a part of RPS, provides independent insurance agents with best-in-class products supported by meticulous and knowledgeable service. For more information about us, please visit https://www.embenefits.com/.

At RPS, we drive client success with tailored, data-driven insurance, benefits and underwriting solutions. Through exclusive products, market expertise and a client-first mindset, we're here to help provide our clients with a competitive edge.

Responsibilities

• Assist in maintaining broker relations by servicing existing business accounts in a team environment.
• Process eligibility changes.
• Assist with billing inquiries.
• Assist with claim inquiries.
• Provide customer service to clients, brokers, and marketing representatives.
• Compose clear and concise letters.

Requirements

• Minimum of 2 years of related experience preferred.
• High school diploma (or equivalent) required.
• General data entry skills required.
• Life & Health License preferred (or ability to obtain).
• Highly proficient in use of Microsoft Office or similar software, including spreadsheet and presentation software required.
• Insurance background preferred.
• Excellent phone personality and ability to deal with people.

Pay

$53,000 - $103,500

Schedule

Partially Scheduled in the Office

Benefits

• Competitive compensation.
• Comprehensive benefits programs designed to support your well-being.
• Career development opportunities and ongoing learning.
• A collaborative, people-first culture with accessible leadership.
• The opportunity to do meaningful work with global reach and local impact.

For more information, visit Gallagher's Benefits page.