Executive Meeting Manager
Sage Hospitality Group · Austin, TX · 1 wk ago
ManagementFull-time
About the Role
Sage Hospitality Group is hiring an Executive Meeting Manager at Hotel Van Zandt in Austin, Texas. Located in the Rainey Street District, the hotel features 319 guest rooms and over 25,000 square feet of meeting space. The role involves serving as the primary liaison between clients, sales teams, restaurant partners, and hotel operations to ensure flawless execution of meetings, events, private dining experiences, and group programs.
Responsibilities
- Solicit, negotiate, and book new and repeat catering and event business through various sales activities.
- Develop new accounts and maximize revenue from catering and banquet space.
- Respond to leads promptly and follow up on contracted business.
- Plan and detail events, including space requirements, timelines, menus, and other function needs.
- Prepare contracts, banquet event orders, and maintain organized client files.
- Coordinate event planning and execution with various hotel teams.
- Conduct site inspections and resolve event issues proactively.
- Optimize banquet space and upsell opportunities to meet revenue goals.
- Prepare status, forecasting, and period-end reports.
- Maintain knowledge of hotel products, pricing, and local market conditions.
- Communicate professionally with guests, clients, and associates.
- Achieve productivity and activity goals set by management.
- Develop customer profiles and maintain effective trace systems.
- Ensure all contractual obligations and client expectations are fulfilled.
- Solicit and book local catering business for various events.
- Serve as the primary sales contact for Private Dining Room (PDR) opportunities.
- Collaborate with restaurant leadership to maximize PDR utilization.
- Develop and maintain private dining packages and sales strategies.
- Track PDR performance metrics and identify growth opportunities.
- Maximize meeting space utilization and banquet revenue.
- Identify upselling opportunities and monitor revenue forecasts.
- Maintain accurate sales and catering system information.
- Develop strong client relationships and deliver exceptional service.
- Represent the hotel professionally at community and industry events.
- Partner with various hotel departments for operational success.
- Participate in forecast and operational planning meetings.
Qualifications
- More than two years of post-high school education preferred.
- Minimum two to four years of experience in hotel catering sales, conference services, event management, or related fields.
- Experience detailing group business and managing meeting logistics preferred.
- Experience with private dining sales and restaurant events preferred.
Skills
- Strong knowledge of catering operations, banquet management, and hotel group sales.
- Advanced event planning and project management skills.
- Excellent negotiation, selling, and client relationship skills.
- Strong financial acumen and understanding of revenue optimization.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong written and verbal communication skills.
- Working knowledge of Delphi, Opera, Cvent, and other hotel sales platforms.
- Creative problem-solving and decision-making skills.
- Reliable transportation and valid driver's license required.