Executive Meeting Manager

About the role

The Executive Meeting Manager supports the hotel's Sales Managers in planning, coordinating, and executing meetings, corporate events, and social functions. This role serves as a key liaison between clients, Sales Managers, hotel operations, banquet teams, and other departments to ensure seamless event execution and exceptional guest experiences.

Responsibilities

• Support Sales Managers throughout the meeting and event sales process, from initial inquiry through event execution and post-event follow-up.
• Serve as the primary day-to-day contact for assigned clients once an event is confirmed.
• Work closely with Sales Managers to understand client needs, expectations, and event objectives.
• Coordinate meeting details including food and beverage, room setups, audiovisual services, décor, floral, vendors, and other event requirements.
• Prepare and maintain accurate Banquet Event Orders (BEOs), event resumes, proposals, contracts, and related documentation.
• Conduct client planning meetings and assist with property tours, menu selections, room setups, and other event-planning needs.
• Identify opportunities to enhance the client experience and support additional food and beverage and event-related revenue.
• Assist Sales Managers with client communication, follow-up, proposals, and account development.
• Build strong relationships with clients to encourage repeat business and long-term partnerships.
• Collaborate with Sales Managers, Revenue Management, Hotel General Managers, and operations leadership to maximize profitability while maintaining guest satisfaction.
• Review final event details and ensure all client requirements are communicated accurately to the appropriate hotel departments.

Requirements

• Minimum of 2 years of meeting, event, catering, or hospitality experience preferred.
• Previous hotel experience strongly preferred.
• Experience supporting sales managers or working within a hotel sales or catering department is a plus.
• Strong understanding of meeting and event planning and execution.
• Excellent client service and relationship-building skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to effectively manage multiple events, clients, and deadlines simultaneously.
• Strong leadership, communication, and interpersonal skills.
• Professional presentation and customer service skills.
• Excellent written communication skills, including grammar, punctuation, and spelling.
• Intermediate to advanced computer skills.
• Experience with Delphi or similar hotel sales and catering systems preferred.
• Proficiency with Microsoft Office and other common business software.

Shifts may include nights, weekends, or holidays.

Benefits

• 401(k) with company match
• Medical, Dental, and Vision coverage
• Paid Time Off (PTO)
• Paid Holidays
• Paid Parking
• Paid UFC GYM Membership
• Team Member Travel Perks/Discounts

Hilton is ranked #1 on Fortune's Best Companies to Work For in the U.S., offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, which provides career pathways for advancement, continuous learning, competitive benefits, and paid training.