Executive & Internal Communications Vice President

About the role

We're looking for a strategic communications manager to join J.P. Morgan's Commercial & Investment Bank (CIB) communications team supporting the Digital & Platform Services (D&PS) organization. D&PS' mission is to accelerate transformation within the CIB by uniting Technology, Operations, Digital Innovation, AI and Data teams to create future-ready products and platforms.

Responsibilities

• Design and lead the end-to-end communications strategy for CIB Operations groups, ensuring alignment with business objectives and firmwide priorities

• Advise senior leaders on communications strategy, messaging, and reputation management related to business initiatives

• Lead the planning and execution of executive employee engagement events including site visits, offsites, all hands calls, town halls, roundtables and fireside chats

• Develop executive messaging, including talking points, briefs, org announcements, change management updates, business strategy & performance updates, etc

• Develop compelling narratives and campaigns and disseminate via a multi-channel approach – editorials development, source, write and publish stories highlighting business achievements and recognizing the people behind them; newsletters, articles/stories, videos, digital signage, etc

• Help tell and amplify CIB Operations stories via diverse channels including Microsoft Teams, Outlook, corporate intranet, video and live events as well as in coordination with Press and Marketing for external stakeholders

• Support intranet management; oversee look, feel and navigation, and advise on content strategy

• Measure and report on communications effectiveness, using insights to refine strategy and demonstrate value to the business

Requirements

• Minimum of 7 years' experience in corporate executive and internal communications, with a bachelor's degree in business, finance, economics, communications, journalism, or related fields

• Proven experience consulting directly with senior executives and subject matter experts; ability to coach leaders and prepare them for high-visibility moments

• Proven ability to develop and implement cohesive and effective communication strategies that resonate with key audiences

• Excellent writing and editing abilities and verbal communications skills

• Passion for storytelling, simplifying complex topics, and driving narratives that support business goals

• Creativity: Desire to bring creativity and new ideas to communications projects and tactics

• Excellent organizational skills, adept at managing multiple high-priority initiatives in a fast-paced environment

• Meticulous approach to ensuring accuracy and quality in all communications

• Analytical and strategic mindset for addressing challenges and finding solutions

• Internally motivated, empathetic and ready to embrace new opportunities and challenges with flexibility

• Outstanding judgment and interpersonal skills, including partnering effectively with executives, peers and other functional groups across the company

Qualifications

• In-depth understanding of the financial services industry is a bonus

• Risk management: Unwavering commitment and diligence in managing risk and protecting and enhancing the reputation of our firm

• High level of independence, energy and integrity, demonstrating respect for a diversity of opinions and styles, and taking accountability / accepting responsibility

Skills

• Understanding of the financial services industry

• Experience working in a large, matrixed organization

• Design software experience (e.g., Adobe Creative Suite/InDesign)

• Website management and multimedia experience (e.g., video development)

Benefits

At JPMorgan Chase & Co., we believe a diverse, equitable and inclusive workforce is critical to our success. We are committed to equal employment opportunity regardless of any protected characteristic.

Pay

Base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, awarded in recognition of individual achievements and contributions.

Schedule

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.