Executive Housekeeper

About the role

The Candlewood Suites Greenwood, Indiana, is seeking a Hotel Executive Housekeeper. The position offers the opportunity to lead a dedicated housekeeping team in maintaining high standards of cleanliness and guest satisfaction.

Key Responsibilities

• Leadership and Supervision: Manage and lead the housekeeping staff, including hiring, training, scheduling, and evaluating their performance.
• Quality Control: Ensure all guest rooms, public areas, and back-of-house spaces meet the hotel’s cleanliness and maintenance standards.
• Budget Management: Manage the housekeeping budget, including labor costs, inventory of cleaning supplies, and amenities.
• Inventory and Supplies: Oversee the ordering, stocking, and usage of housekeeping supplies, ensuring proper inventory control.
• Policies and Procedures: Develop and enforce housekeeping policies and procedures to maintain high standards of cleanliness and safety.
• Collaboration: Work closely with other departments, such as maintenance and front desk, to ensure smooth operations and guest satisfaction.
• Guest Relations: Address and resolve guest complaints or requests related to housekeeping promptly and professionally.
• Health and Safety Compliance: Ensure the department complies with health and safety regulations, including proper use of cleaning chemicals and equipment.
• Inspection and Audits: Regularly inspect guest rooms and public areas to ensure they meet quality standards and address any issues identified.
• Staff Development: Foster a positive work environment, providing ongoing training and development opportunities for the housekeeping team.

Qualifications

• A high school diploma.
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.

What We Are Looking for in a Hotel Executive Housekeeper

• Flexibility to work weekends & holidays.