Executive Housekeeper ($72,800 - $116,200)

Responsibilities

• Responsible for short and long term planning and the management of the hotel’s housekeeping operations
• Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
• Show employees the importance of, and how to greet guests and courteously solve guest requests
• See that inspection program is consistently maintained
• Ensure all safety and security policies and procedures are followed
• Work closely with all other Departments
• Inspect some rooms daily
• Experience purchasing linens and housekeeping supplies
• Current on latest housekeeping and laundry technology
• Work closely with vendors to assure proper pricing, delivery, and maintenance
• Ensure OSHA and ADA policies are adhered to
• Insure proper staffing levels for customer service goals
• Coach and counsel employees to reflect Hyatt service standards and procedures

Qualifications

• Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds
• 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt)
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills

Pay

The salary range for this position is $72,800 - $116,200. This is the pay range for this position that Hyatt Centric The Pike Long Beach reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.