Executive Director, People Experience

About the role

The People Experience Lead will serve as a strategic and operational leader responsible for designing, shaping, and delivering a differentiated, end-to-end employee experience across Guidehouse, from onboarding through offboarding.

Responsibilities

• Define and lead the enterprise-wide employee experience strategy aligned to business outcomes, retention, and engagement
• Design and implement end-to-end employee journey mapping across the full lifecycle (hire to retire)
• Develop and evolve the employee value proposition, ensuring alignment with Guidehouse culture and priorities
• Partner with Human Capital leaders, business units, and corporate leadership to align experience initiatives with firm strategy
• Partner with senior leaders on employee engagement, experience design, and culture
• Lead cross-functional teams to deliver high-impact employee experience initiatives across onboarding, development, and offboarding
• Analyze qualitative and quantitative data (e.g., surveys, feedback, retention metrics) to inform continuous improvement
• Oversee engagement measurement efforts (e.g., GPTW surveys, internal feedback loops) and drive action planning with business leaders
• Identify and address gaps in the employee experience, recommending and implementing actionable solutions
• Foster a culture of inclusion, belonging, and well-being across the employee base
• Influence peers and senior leaders to adopt best practices in employee experience
• Transform experience through data, insights, and continuous improvement

Requirements

• 15+ years of experience in HR, People Strategy, or organizational leadership roles
• Bachelor’s degree in human resources, business administration, organizational development or design, or a related field
• Proven experience leading employee experience, journey mapping, or experience design initiatives
• Strong ability to interpret and act on qualitative and quantitative data to drive outcomes
• Experience building and leading teams in global, large, complex organizations
• Demonstrated ability to influence senior leaders and drive cross-functional alignment
• Track record of improving employee engagement, retention, and satisfaction
• Excellent communication, facilitation, and stakeholder management skills
• Deep understanding of employee experience and engagement best practices
• Commitment to inclusion, and belonging

Qualifications

• Preferred locations are in the greater Washington, DC, Chicago, IL, and San Antonio, TX areas

Benefits

• The annual salary range for this position is $226,000.00-$376,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Schedule

• This is a hybrid position and candidates must be located within 50 miles of a Guidehouse office.

Pay

• The annual salary range for this position is $226,000.00-$376,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

About Guidehouse

• Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
• Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
• All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
• All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.
• Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.
• Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event.
• If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com.
• All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.