Executive Director

About the role

Integral Senior Living (ISL) is a leading organization in the senior housing industry, managing care and lifestyle-focused Independent Living, Assisted Living, and Memory Care communities across California and surrounding areas. ISL is committed to creating purpose-driven environments where residents thrive and Team Members feel valued, empowered, and supported. The organization has earned Great Place to Work® certifications from 2022–2026 and offers significant opportunities for growth and career advancement.

Responsibilities

• Operate and manage the community in accordance with the standards and guidelines of the Owners/Board of Directors, Integral Management Group, and federal/state/local laws and regulations.
• Communicate and model a clear, customer-focused vision based on a resident-centered model of care.
• Demonstrate the ability to identify and build relationships within the local area that drive businesses into the community, as well as effectively price the product to maximize top-line revenue growth and achieve appropriate market position.
• Ensure the community has an effective external business development strategy in place, with clear accountabilities assigned, and is able to articulate results and adjust the plan accordingly to maximize referral leads and move-ins.
• Develop a thorough working knowledge of state regulations, policies, and procedures dictated for residents; ensure compliance.
• Ensure all resident administrative files are well maintained, current, and in compliance with state regulations.
• Maintain financial targets, with the goal to maximize capital partners' return.
• Functionally knowledgeable of all operating programs including memory care, clinical, dining, and social programs.
• Prepare, adhere to the community budget.
• Ensure budgeted revenue is achieved or exceeded by maximizing occupancy and room rate.
• Review monthly financial statements, implement plans of action for deficiencies.
• Manage key, non-labor operating costs in line with budgeted levels.
• Process and submit monthly expenses and budget data timely per policies and internal business controls.
• Meet NOI and occupancy expectations.
• Oversee all departments, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget.

Qualifications

• Bachelor’s degree, preferably in Business Administration, Hospitality, Hospital Administration, or Health-related field.
• Minimum of three years of managerial experience, preferably in the senior living, health care, or hospitality industries.
• Previous management experience including hiring, coaching, performance management, daily operations supervision, and discipline.
• Previous sales experience preferred.
• Demonstration of success in managing operating expenses.
• Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.