Executive Director of Housekeeping
Fairmont Hotels & Resorts · Austin, TX · 1 mo ago
ManagementFull-time
We need to output HTML fragment with sections: About the role? Actually we have Company Description, Job Description Summary/Objective, Responsibilities, Qualifications, Additional Information (which includes Team And Working Environment, Commitment To Diversity & Inclusion). We must not repeat job title as heading. Use for section headings. Use
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. The posting includes "Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V" - that's EEO boilerplate; we should remove it. Also "Your Team And Working Environment" appears twice? There's a Company Description section with "Your team and working environment:" then later Additional Information includes "Your Team And Working Environment". We need to preserve substantive info but not duplicate. We'll combine? Probably keep one section for Team and Working Environment (maybe under Company Description). We'll include Company Description as maybe "About the company" but headings allowed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The instructions say use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those headings only if content exists. We have content for About the role? Could be Company Description + Summary/Objective. Could treat as "About the role". Responsibilities we have. Qualifications we have. Skills? Not explicitly but qualifications include skills. Could combine into Qualifications. Benefits, Pay, Schedule not present, so omit. Requirements maybe same as Qualifications? The list includes Requirements as a possible heading; we could use Requirements for the qualifications list. But we already have Qualifications heading. The instruction says use those headings as examples; we can choose which to include. Probably include About the role, Responsibilities, Qualifications. Could also include Skills if we extract skills from qualifications. But better to keep Qualifications.
We need to preserve ALL substantive information. So we need to include company description text, summary/objective, responsibilities list, qualifications list, additional information about team and working environment, diversity & inclusion (but that's EEO boilerplate? Actually diversity statement is substantive; we should keep it but not the EEO label? The line "Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D,V" is boilerplate; we should remove. The diversity & inclusion paragraph is substantive; we keep.
Also "Your Team And Working Environment" appears again; we can include that as prose under About the role maybe.
We must not include duplicated lines. Need to deduplicate.
Let's extract content:
Company Description:
- "Your team and working environment: Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States."
- "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description Summary/Objective:
- "Your leadership and passion as Executive Director of Housekeeping Director will foster an engaged team of housekeeping professionals whose exceptional service and skills are turning moments into memories for our guests."
Responsibilities: a long list of bullet-like sentences. We need to turn into - . Each sentence seems a responsibility. We'll split by periods? But many sentences are long and contain multiple clauses. Better to treat each line starting with a verb as a bullet. The text is a paragraph with many sentences separated by periods. We'll split at each period that ends a sentence. However some sentences have abbreviations like "PPM". We'll just approximate: each distinct responsibility separated by a period and capital letter start. We'll produce list items.
Qualifications:
- "To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions:"
Then list:
- Minimum of 5 years management experience in Housekeeping is a requirement, preferably with a luxury hotel brand
- Working knowledge of Property Management system Opera an asset
- Proven hands on management style and ability to lead through example in all areas is essential
- Proven ability to successfully lead, train and motivate colleagues is essential
- Must be highly organized, energetic and possess the ability to get the job done
- Strong administration, problem-solving and organizational skills
- Dynamic, energetic, creative and thrives under pressure
- Working knowledge of Outlook, Word and Excel
- University/College degree in a related discipline is an asset
- Previous exposure to Front Office an asset
Additional Information:
- "Your Team And Working Environment A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One"
- "Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization."
We should remove duplicated "Your Team And Working Environment" maybe keep one.
We need to output HTML fragment only.
Structure:
About the role
Company description paragraphs + summary/objective maybe combined.
Responsibilities
- ...
...
Qualifications
- ...
...
Maybe also Team and Working Environment
but not in allowed headings list; but we could use About the role
tags.
Now responsibilities list: need to extract each responsibility.
Let's copy responsibilities text and split:
"Consistently offer professional, friendly and engaging service"
"Recruit, train, lead and support all employees to ensure the maintenance of all Hotel guest rooms, public areas and heart of the house areas for the highest standards of cleanliness."
"Develop and update training manuals and checklists to reflect standard operating procedures."
"Conduct daily shift briefings and regular departmental meetings with colleagues."
"Create and maintain good working relationships within the department and with other departments such that a high level of morale is sustained."
"Regularly inspect and audit performance and provide effective recognition and performance management."
"Work with the Senior Asst Director of Rooms to prepare annual operations budget."
"Effective departmental scheduling to maximize productivity and manage labor costs."
"Effective purchasing with the use of Birch Street to ensure high quality products are offered to guests while managing expenses."
"Work with the Senior Asst Director of Rooms to forecast monthly expenses and labor costs"
"Work with the Senior Asst Director of Rooms to deliver financial summaries and training to rooms division leaders"
"Coordinate preventative maintenance programs with the Director of Engineering."
"Creates an environment that allows employees to achieve job fulfillment and provides a path for career development with Fairmont Hotels & Resorts."
"Develops strong teams through active involvement in the operations and through the development and support of a continually evolving team."
"Conduct regular meetings with all external contractor companies to ensure Fairmont standards are consistently met, in a cost-effective and efficient manner."
"Conduct regular Housekeeping Meetings to keep colleagues informed of policies and procedures, special events, further improvement plans and Guest comments"
"Keep informed of the housekeeping standards of competitor hotels"
"Conduct leader performance evaluations on a timely basis, including corrective action and coaching."
"Directly influences the future effectiveness of the hotel through involvement in recruitment, hiring, training & motivation of Housekeeping colleagues and leaders."
"Provides Guidance and motivation to the Housekeeping Team."
"Establishes and communicates on a daily basis with the Housekeeping Team."
"A strong commitment to Colleague Satisfaction."
"Controls and provides feedback on labor and operational expenses."
"Interact professionally with individuals outside the hotel, such as suppliers, contractors, and competitors"
"Ensure that all departmental reports and correspondence are completed punctually and accurately"
"Monitor and audit all Health & Safety aspects of the various Housekeeping departments, ensuring all staff are fully trained and up-to-date on Health & safety issues regarding chemicals, equipment and hygiene."
"Has ultimate responsibility and accountability for safety training of all department employees and for the overall accident record of the department."
"Is responsible for taking necessary proactive steps to reduce/eliminate employee accidents"
"To carry out frequent inspection tours in Guest rooms/Public areas to up-keep cleanliness – general repair – replacements as required."
"Accept responsibility for carrying out other management duties as requested by the Director of Rooms"
"Work with the Senior Asst Director of Rooms and Engineering team to deliver an effective PPM program"
"Work to ensure the in-house laundry is effective in reducing the need to outsource laundry services"
We need to ensure no duplicates. Some sentences start with "Work with the Senior Asst Director of Rooms" repeated; we have three similar but distinct: prepare annual operations budget, forecast monthly expenses and labor costs, deliver financial summaries and training to rooms division leaders. Keep all.
Now qualifications list items as above.
Now Additional Information: we have team and working environment paragraph and diversity & inclusion paragraph.
We'll add maybe About the role
includes company description, why work for Accor, summary/objective, team and working environment, diversity & inclusion.
But that may be too long; still okay.
Let's craft HTML.
Be careful to not include any markdown fences.
Output:
About the role
Your team and working environment: Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Your leadership and passion as Executive Director of Housekeeping Director will foster an engaged team of housekeeping professionals whose exceptional service and skills are turning moments into memories for our guests.
Your Team And Working Environment A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Val
for prose. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. The posting includes "Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V" - that's EEO boilerplate; we should remove it. Also "Your Team And Working Environment" appears twice? There's a Company Description section with "Your team and working environment:" then later Additional Information includes "Your Team And Working Environment". We need to preserve substantive info but not duplicate. We'll combine? Probably keep one section for Team and Working Environment (maybe under Company Description). We'll include Company Description as maybe "About the company" but headings allowed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The instructions say use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those headings only if content exists. We have content for About the role? Could be Company Description + Summary/Objective. Could treat as "About the role". Responsibilities we have. Qualifications we have. Skills? Not explicitly but qualifications include skills. Could combine into Qualifications. Benefits, Pay, Schedule not present, so omit. Requirements maybe same as Qualifications? The list includes Requirements as a possible heading; we could use Requirements for the qualifications list. But we already have Qualifications heading. The instruction says use those headings as examples; we can choose which to include. Probably include About the role, Responsibilities, Qualifications. Could also include Skills if we extract skills from qualifications. But better to keep Qualifications.
We need to preserve ALL substantive information. So we need to include company description text, summary/objective, responsibilities list, qualifications list, additional information about team and working environment, diversity & inclusion (but that's EEO boilerplate? Actually diversity statement is substantive; we should keep it but not the EEO label? The line "Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D,V" is boilerplate; we should remove. The diversity & inclusion paragraph is substantive; we keep.
Also "Your Team And Working Environment" appears again; we can include that as prose under About the role maybe.
We must not include duplicated lines. Need to deduplicate.
Let's extract content:
Company Description:
- "Your team and working environment: Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States."
- "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description Summary/Objective:
- "Your leadership and passion as Executive Director of Housekeeping Director will foster an engaged team of housekeeping professionals whose exceptional service and skills are turning moments into memories for our guests."
Responsibilities: a long list of bullet-like sentences. We need to turn into - . Each sentence seems a responsibility. We'll split by periods? But many sentences are long and contain multiple clauses. Better to treat each line starting with a verb as a bullet. The text is a paragraph with many sentences separated by periods. We'll split at each period that ends a sentence. However some sentences have abbreviations like "PPM". We'll just approximate: each distinct responsibility separated by a period and capital letter start. We'll produce list items.
Qualifications:
- "To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions:"
Then list:
- Minimum of 5 years management experience in Housekeeping is a requirement, preferably with a luxury hotel brand
- Working knowledge of Property Management system Opera an asset
- Proven hands on management style and ability to lead through example in all areas is essential
- Proven ability to successfully lead, train and motivate colleagues is essential
- Must be highly organized, energetic and possess the ability to get the job done
- Strong administration, problem-solving and organizational skills
- Dynamic, energetic, creative and thrives under pressure
- Working knowledge of Outlook, Word and Excel
- University/College degree in a related discipline is an asset
- Previous exposure to Front Office an asset
Additional Information:
- "Your Team And Working Environment A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One"
- "Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization."
We should remove duplicated "Your Team And Working Environment" maybe keep one.
We need to output HTML fragment only.
Structure:
About the role
Company description paragraphs + summary/objective maybe combined.
Responsibilities
- ...
...
Qualifications
- ...
...
Maybe also Team and Working Environment
but not in allowed headings list; but we could use About the role
tags.
Now responsibilities list: need to extract each responsibility.
Let's copy responsibilities text and split:
"Consistently offer professional, friendly and engaging service"
"Recruit, train, lead and support all employees to ensure the maintenance of all Hotel guest rooms, public areas and heart of the house areas for the highest standards of cleanliness."
"Develop and update training manuals and checklists to reflect standard operating procedures."
"Conduct daily shift briefings and regular departmental meetings with colleagues."
"Create and maintain good working relationships within the department and with other departments such that a high level of morale is sustained."
"Regularly inspect and audit performance and provide effective recognition and performance management."
"Work with the Senior Asst Director of Rooms to prepare annual operations budget."
"Effective departmental scheduling to maximize productivity and manage labor costs."
"Effective purchasing with the use of Birch Street to ensure high quality products are offered to guests while managing expenses."
"Work with the Senior Asst Director of Rooms to forecast monthly expenses and labor costs"
"Work with the Senior Asst Director of Rooms to deliver financial summaries and training to rooms division leaders"
"Coordinate preventative maintenance programs with the Director of Engineering."
"Creates an environment that allows employees to achieve job fulfillment and provides a path for career development with Fairmont Hotels & Resorts."
"Develops strong teams through active involvement in the operations and through the development and support of a continually evolving team."
"Conduct regular meetings with all external contractor companies to ensure Fairmont standards are consistently met, in a cost-effective and efficient manner."
"Conduct regular Housekeeping Meetings to keep colleagues informed of policies and procedures, special events, further improvement plans and Guest comments"
"Keep informed of the housekeeping standards of competitor hotels"
"Conduct leader performance evaluations on a timely basis, including corrective action and coaching."
"Directly influences the future effectiveness of the hotel through involvement in recruitment, hiring, training & motivation of Housekeeping colleagues and leaders."
"Provides Guidance and motivation to the Housekeeping Team."
"Establishes and communicates on a daily basis with the Housekeeping Team."
"A strong commitment to Colleague Satisfaction."
"Controls and provides feedback on labor and operational expenses."
"Interact professionally with individuals outside the hotel, such as suppliers, contractors, and competitors"
"Ensure that all departmental reports and correspondence are completed punctually and accurately"
"Monitor and audit all Health & Safety aspects of the various Housekeeping departments, ensuring all staff are fully trained and up-to-date on Health & safety issues regarding chemicals, equipment and hygiene."
"Has ultimate responsibility and accountability for safety training of all department employees and for the overall accident record of the department."
"Is responsible for taking necessary proactive steps to reduce/eliminate employee accidents"
"To carry out frequent inspection tours in Guest rooms/Public areas to up-keep cleanliness – general repair – replacements as required."
"Accept responsibility for carrying out other management duties as requested by the Director of Rooms"
"Work with the Senior Asst Director of Rooms and Engineering team to deliver an effective PPM program"
"Work to ensure the in-house laundry is effective in reducing the need to outsource laundry services"
We need to ensure no duplicates. Some sentences start with "Work with the Senior Asst Director of Rooms" repeated; we have three similar but distinct: prepare annual operations budget, forecast monthly expenses and labor costs, deliver financial summaries and training to rooms division leaders. Keep all.
Now qualifications list items as above.
Now Additional Information: we have team and working environment paragraph and diversity & inclusion paragraph.
We'll add maybe About the role
includes company description, why work for Accor, summary/objective, team and working environment, diversity & inclusion.
But that may be too long; still okay.
Let's craft HTML.
Be careful to not include any markdown fences.
Output:
About the role
Your team and working environment: Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Your leadership and passion as Executive Director of Housekeeping Director will foster an engaged team of housekeeping professionals whose exceptional service and skills are turning moments into memories for our guests.
Your Team And Working Environment A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Val
About the role
Company description paragraphs + summary/objective maybe combined.
Responsibilities
- ... ...
Qualifications
- ... ...
Team and Working Environment
but not in allowed headings list; but we could useAbout the role
tags. Now responsibilities list: need to extract each responsibility. Let's copy responsibilities text and split: "Consistently offer professional, friendly and engaging service" "Recruit, train, lead and support all employees to ensure the maintenance of all Hotel guest rooms, public areas and heart of the house areas for the highest standards of cleanliness." "Develop and update training manuals and checklists to reflect standard operating procedures." "Conduct daily shift briefings and regular departmental meetings with colleagues." "Create and maintain good working relationships within the department and with other departments such that a high level of morale is sustained." "Regularly inspect and audit performance and provide effective recognition and performance management." "Work with the Senior Asst Director of Rooms to prepare annual operations budget." "Effective departmental scheduling to maximize productivity and manage labor costs." "Effective purchasing with the use of Birch Street to ensure high quality products are offered to guests while managing expenses." "Work with the Senior Asst Director of Rooms to forecast monthly expenses and labor costs" "Work with the Senior Asst Director of Rooms to deliver financial summaries and training to rooms division leaders" "Coordinate preventative maintenance programs with the Director of Engineering." "Creates an environment that allows employees to achieve job fulfillment and provides a path for career development with Fairmont Hotels & Resorts." "Develops strong teams through active involvement in the operations and through the development and support of a continually evolving team." "Conduct regular meetings with all external contractor companies to ensure Fairmont standards are consistently met, in a cost-effective and efficient manner." "Conduct regular Housekeeping Meetings to keep colleagues informed of policies and procedures, special events, further improvement plans and Guest comments" "Keep informed of the housekeeping standards of competitor hotels" "Conduct leader performance evaluations on a timely basis, including corrective action and coaching." "Directly influences the future effectiveness of the hotel through involvement in recruitment, hiring, training & motivation of Housekeeping colleagues and leaders." "Provides Guidance and motivation to the Housekeeping Team." "Establishes and communicates on a daily basis with the Housekeeping Team." "A strong commitment to Colleague Satisfaction." "Controls and provides feedback on labor and operational expenses." "Interact professionally with individuals outside the hotel, such as suppliers, contractors, and competitors" "Ensure that all departmental reports and correspondence are completed punctually and accurately" "Monitor and audit all Health & Safety aspects of the various Housekeeping departments, ensuring all staff are fully trained and up-to-date on Health & safety issues regarding chemicals, equipment and hygiene." "Has ultimate responsibility and accountability for safety training of all department employees and for the overall accident record of the department." "Is responsible for taking necessary proactive steps to reduce/eliminate employee accidents" "To carry out frequent inspection tours in Guest rooms/Public areas to up-keep cleanliness – general repair – replacements as required." "Accept responsibility for carrying out other management duties as requested by the Director of Rooms" "Work with the Senior Asst Director of Rooms and Engineering team to deliver an effective PPM program" "Work to ensure the in-house laundry is effective in reducing the need to outsource laundry services" We need to ensure no duplicates. Some sentences start with "Work with the Senior Asst Director of Rooms" repeated; we have three similar but distinct: prepare annual operations budget, forecast monthly expenses and labor costs, deliver financial summaries and training to rooms division leaders. Keep all. Now qualifications list items as above. Now Additional Information: we have team and working environment paragraph and diversity & inclusion paragraph. We'll add maybeAbout the role
includes company description, why work for Accor, summary/objective, team and working environment, diversity & inclusion. But that may be too long; still okay. Let's craft HTML. Be careful to not include any markdown fences. Output:About the role
Your team and working environment: Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Your leadership and passion as Executive Director of Housekeeping Director will foster an engaged team of housekeeping professionals whose exceptional service and skills are turning moments into memories for our guests.
Your Team And Working Environment A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Val