Director of Housekeeping
About the role
Are you passionate about hospitality and eager to make a lasting impact with one of the most recognized names in the industry? The Hilton Madison Monona Terrace is seeking a Director of Housekeeping. In this role, you'll manage and coordinate all facets of Housekeeping throughout the resort by ensuring high levels of guest service and satisfaction with cleanliness and comfort of guest facilities. If you’re passionate about upholding exceptional standards, thrive in a fast-paced environment, and are ready to make an impact, we want you on our team! At Hilton Madison Monona Terrace, we don’t just offer a place to stay — we create unforgettable experiences. Nestled in the heart of downtown Madison, our upscale hotel is renowned for its outstanding service and warm hospitality. But what truly sets us apart is our commitment to our people. Here, you’ll find more than just a job — you’ll discover a supportive community where associates are empowered to grow, succeed, and make a lasting impact. From collaborating with passionate hospitality professionals to learning from experienced leaders, every day brings opportunities to excel. Come be a part of something truly special at Hilton Madison Monona Terrace — where your passion and dedication will shine. A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 18 hotels and resorts, our properties are known for their unique character and style.
Responsibilities
- Lead all recruitment, hiring, onboarding, and staffing initiatives within the Housekeeping Department to ensure appropriate coverage and operational excellence.
- Provide