Jobs · Business Development · North Carolina

Executive Director

TerraBella Senior Living · Charlotte, NC · 2 days ago
Business DevelopmentFull-time

About the role

TerraBella Senior Living is seeking an Executive Director to join our community. The ideal candidate will bring a strong background in senior living, healthcare, or hospitality, with a proven track record of leading teams and driving business growth.

Responsibilities

  • Operate and manage the community in accordance with owners/board of directors, Discovery Management Group, and federal/state/local laws and regulations.
  • Communicate and model a clear, customer-focused vision based on a resident-centered model of care.
  • Identify and build relationships within the local area that drive businesses into the community, and effectively price the product to maximize top-line revenue growth and achieve appropriate market position.
  • Develop an effective external business development strategy with clear accountabilities assigned, and be able to articulate results and adjust the plan accordingly to maximize referral leads and move-ins.
  • Ensure the community complies with state regulations, policies, and procedures.
  • Maintain well-maintained, current, and compliant resident administrative files.
  • Meet financial targets with the goal to maximize capital partners' return.
  • Develop a thorough working knowledge of state regulations, policies, and procedures dictated for residents; ensure compliance.
  • Manage key, non-labor operating costs in line with budgeted levels.
  • Process and submit monthly expenses and budget data timely per policies and internal business controls.
  • Meet NOI and occupancy expectations.
  • Oversee all departments, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget.

Qualifications

  • Bachelor’s degree, preferably in Business Administration, Hospitality, Hospital Administration, or Health related field.
  • Minimum of three years of managerial experience, preferably in the senior living, health care, or hospitality industries.
  • Previous management experience including hiring, coaching, performance management, daily operations supervision, and discipline.
  • Previous sales experience preferred.
  • Demonstration of success in managing operating expenses.
  • Administrator License/certification.
  • Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.

Benefits

You’ll enjoy a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness-related benefits, and additional support through our Employee Assistance Program (EAP).

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

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