Executive Director

About the role

The Executive Director leads operations at Balfour Littleton, focusing on resident satisfaction, associate engagement, financial performance, and operational excellence.

Responsibilities

• Achieve associate engagement, resident loyalty, and high financial performance
• Effectively manage all operational areas of the community
• Ensure that residents receive appropriate care
• Conduct community business planning and forecasting
• Achie results for revenue growth and expense management
• Create and manage the operating and CapEx budgets
• Manage vendor relationships
• Execute and support the Sales Leadership process
• Apply knowledge of the competition, industry trends
• Improve and/or redesign pricing, programs and services
• Create and implement a sales and marketing plan to achieve occupancy and NOI growth
• Adhere to and ensure compliance with all regulations (e.g., worker’s compensation, Assisted Living regulations, OSHA, etc.)

Requirements

• A passion for excellence
• Be a great team player
• College degree
• Master’s degree in Business Management preferred
• Minimum of 8-10 years’ management level experience
• Experience in senior living, hospitality, hotel or service industries preferred
• Strong problem-solving skills

Qualifications

• Administrator license for state is preferred

Skills

• Leadership
• Financial management
• Operational excellence
• Community management
• Resident care
• Business planning
• Vendor management
• Sales and marketing
• Compliance

Benefits

• Competitive pay: $120,000-$130,000/Yr. Based on Experience
• Healthcare Benefits including Vision & Dental
• Matching 401k
• Paid Time Off
• Rewards and Bonus Opportunities
• Continuous Training and Growth Opportunities