Executive Director

About the role

The Executive Director will provide leadership, vision, and oversight to the overall operations of Reflections Management and Care. The ideal candidate is a dynamic, experienced leader who has a passion for senior care and a proven track record in managing and growing a care management company.

Responsibilities

• Oversee the day-to-day operations of the company, ensuring efficient, effective, and client-centered care management services.
• Develop and implement long-term strategies for growth, sustainability, and quality improvement.
• Lead and manage a team of care managers, clinical staff, and administrative personnel, providing direction, mentorship, and support.
• Ensure compliance with healthcare regulations and standards, and maintain all necessary certifications and accreditations.
• Foster and maintain relationships with referral sources, clients, and key community partners to drive business development and growth.
• Manage the company’s budget, financial operations, and resource allocation to ensure efficient and responsible use of company funds.
• Monitor performance metrics to ensure that client care services meet company standards and regulatory requirements.
• Drive marketing efforts to increase visibility, promote the company’s services, and raise awareness of its mission within the community.
• Represent the company at local, state, and national levels, attending conferences, meetings, and networking events.
• Oversee the hiring, training, and professional development of staff, ensuring a highly competent and compassionate team.
• Work collaboratively with the management team to implement company-wide policies and procedures.

Qualifications

• Master’s degree in healthcare administration, social work, nursing, or a related field.
• At least 5 years of experience in senior care management, with a preference for candidates who have experience as an Executive Director or in a senior leadership role.
• Strong understanding of healthcare regulations and experience managing compliance in a healthcare setting.
• Proven track record of business development, including marketing and increasing referral sources.
• Exceptional leadership, communication, and interpersonal skills.
• Experience in financial management, budgeting, and resource allocation.
• Demonstrated ability to manage and lead teams in a dynamic, fast-paced environment.
• A passion for senior care and improving the lives of those facing health challenges.
• Travel is required: A reliable vehicle is necessary as this position involves travel across multiple counties to serve our clients and network with referral sources.