Executive Director

Responsibilities

• Responsible for the operation and management of the community in accordance with the standards and guidelines of the Owners/Board of Directors, Integral Management Group, and federal/state/local laws and regulations.
• Communicates and models a clear, customer focused vision, based upon a resident centered model of care.
• Demonstrates the ability to identify and build relationships within the local area that drives businesses into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieves appropriate market position.
• Ensures the community has an effective external business development strategy in place, with clear accountabilities assigned, is able to articulate results and adjust plan accordingly to maximize referral leads and move-ins.
• Develops a thorough working knowledge of state regulations, policies and procedures dictated for residents; ensures compliance.
• Safeguards the maintenance of resident administrative files, ensuring they are well maintained, current and in compliance with state regulations.
• Maintains an effective external business development strategy in place, with clear accountabilities assigned, is able to articulate results and adjust plan accordingly to maximize referral leads and move-ins.
• Ensures all resident administrative files are well maintained, current and in compliance with state regulations.
• Meets the financial targets with the goal to maximize capital partners’ return.
• Functions as a functional knowledge of all operating programs including memory care, clinical, dining and social programs.
• Prepares, adheres to the community budget.
• Ensures budgeted revenue is achieved or exceeded by maximizing occupancy and room rate.
• Reviews monthly financial statements, implements plans of action for deficiencies.
• Manages key, non-labor operating costs in line with budgeted levels.
• Processes and submits monthly expenses and budget data timely per policies and internal business controls.
• Meets NOI and occupancy expectations.
• Oversees all departments, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget.

Qualifications

• Bachelor’s degree, preferably in Business Administration, Hospitality, Hospital Administration, or Health related field.
• Minimum of three years of managerial experience preferably in the senior living, health care or hospitality industries.
• Previous management experience including hiring, coaching, performance management, daily operations supervision and discipline.
• Previous sales experience preferred.
• Demonstration of success in managing operating expenses.