Executive Director

Responsibilities

• Responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies, and the public.
• Supervises, directs, and motivates community staff.
• Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services.
• Provides leadership for staff and residents to include proactively solving problems and resolving issues.
• Administers annual resident satisfaction survey.
• Provides direct resident care as needed.
• Fills in at various positions as needed to cover staffing shortages.
• Executes renewal program with existing residents through a proactive program.
• In conjunction with Regional Operations, develops annual operating and capital budgets.
• Aggressively anticipates and minimizes negative budget variances and deficits.
• Mets and exceeds budget occupancy goals for the property.
• Continually explores means of revenue enhancement and expense reduction.
• Hires, trains, disciplines and terminates employees in accordance with company policies.
• Reviews hires, promotions, disciplinary actions, and termination of employment of associates ensuring consistency in the selection and retention of quality personnel.
• Ensures buildings, grounds, and property are up to company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet company standards of excellence.
• Maintains current departmental policies, procedures, and licenses in accordance with company, Federal, State, and local requirements.
• Fosters creativity among staff to deliver the highest quality and best services to residents in the most economical manner possible.
• Responsible for creating and maintaining an atmosphere of stability where the personal dignity of residents is supported.
• Acts as a member of Resident Council.
• Develops and maintains a positive image within the community.
• Becomes active in social and civic affairs of the local community.
• Represents the facility and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups.
• Utilizes sales and marketing activities and strategies to maximize occupancy.
• Assists in developing and conducting service plan reviews, as required by state codes, with appropriate resident care team members and resident families.
• Supervises the maintenance of resident charges and reviews documentation performed by resident care staff.
• Oversees the resident admission process to assure required documentation is completed in a timely manner and in accordance with established policies and procedures.
• Oversees the healthcare management and administration of medication to all residents in accordance with company policy and state regulations.
• Assists nursing personnel in staff training and ensures frequent audits are performed on medication sheets.
• Performs other duties as assigned or needed.

Qualifications

• High School Diploma or equivalent required.
• Bachelor's degree in healthcare, gerontology, business or related field preferred.
• Minimum 2-4 years' related experience.
• Advanced knowledge of the organization and industry.
• State/Local certifications as required to be an administrator.
• Valid driver's license and clear driving record.
• Proficiency with Microsoft Word and Excel.
• Excellent verbal and written communication skills.
• Advanced interpersonal, and organizational skills.