Executive Director

Position Summary The Executive Director provides leadership and direction for overall community operations to insure delivery of quality care and resident centered services in accordance with all laws, regulations, and Century Park standards. Implements policies for and provides oversight of Century Park’s hospitality focus, service delivery goals, and financial objectives. Manages budget to meet community needs and company goals in accordance with all applicable laws, regulations, and Century Park standards. Reports to the Regional Director of Operations. Qualifications Must be 21 years of age to oversee assisted living (administrator license requirement)Must have Bachelor’s degree from an accredited college or university or equivalent experienceThree (3) or more years of successful operational experience in senior housing or hospitality preferredThree (3) or more years of supervisory experience in senior services preferredMust be knowledgeable of federal and state industry regulations Primary Job Responsibilities Hospitality Goals Ensures staff performs all duties with hospitality focus, meeting and exceeding resident requests and needs Operating Margin Achieves operating margin and cash flow goals including budgeted revenue and expense goals Occupancy (Sales and Marketing) Serves as Sales Manager leading sales team to achieve marketing and occupancy goals Talent/Staffing Interviews, hires, trains, evaluates, supervises, supports, counsels and develops management teamEnsures managers interview, hire, train, evaluate, supervise, support, counsel and develop staff appropriatelyActively participates in and encourages staff retention programs, including timely evaluations and GEM program Additional Requirements Must be able to plan, develop, organize, implement, evaluate, benchmark, and direct staff to ensure high quality resident care and services are deliveredMust ensure community is compliant with all Federal, State, local, requirementsMust serve as effective representative for Century Park in the surrounding communityMust ensure census goals are metMust prepare and operate within annual budgetMust effectively supervise department directorsMust exhibit excellent customer service and a positive attitudeMust be able to assist in the evacuation of residentsMust demonstrate effective people skills with staff, residents, families, vendors, and communityMust be able to read and interpret financial records and reportsMust possess the ability to make independent decisions when circumstances warrant such actionMust be knowledgeable of administration practices and procedures as well as the laws, regulations, and guidelines governing the senior services industryMust have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the administration departmentMust perform proficiently in all competency areas including but not limited to: daily leadership responsibilities, supervisory responsibilities, financial responsibilities, regulatory compliance, resident rights, and safety and sanitationMaintains confidentiality of all proprietary and/or confidential informationMust understand and follow company policies including harassment and compliance proceduresDisplays integrity and professionalism by adhering to Century Park’s Code of Ethics and completes all required compliance training Who We Are At Century Park Associates, we are dedicated to creating an enriching lifestyle for our residents and a rewarding work environment for our valued associates. We take pride in providing an atmosphere where relationships of trust, leadership and personal ethics are not only valued, but expected of all our associates. Our “people come first” approach ensures that excellence, respect and outstanding service are apparent in all we do as an organization. We believe in caring for and loving our residents and strongly support their ability to continue growing, learning and contributing. Every day, team members at Century Park Associates choose to go beyond their job descriptions, exceeding expectations, on behalf of their residents. They have learned that those who go the extra mile receive rewards happiness of heart and peace of mind.