Executive Director

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About the role

Atria Senior Living’s Executive Director leads the community's day-to-day operations, including full profit and loss responsibility. This individual plans, implements, and evaluates all aspects of operations, recruits and trains team members, and directly supervises a high-performing team in sales, care, hospitality, and resident engagement. The Executive Director fosters an environment of high customer satisfaction, ensures compliance with regulations, and focuses on creating a safe working and living environment.

Responsibilities

• Lead the development and implementation of all sales and operations strategies and tactics for the community consistent with Company objectives.
• Regularly communicate performance with the Regional Vice President.
• Actively partner with Community Sales Director to assess competitive threats, sales plan, and engage in business-to-business sales calls.
• Understand the community's care regulations and support the resident care program by regularly meeting with the Resident Services Director to discuss and address department concerns.
• Develop and implement successful strategies regarding labor, occupancy growth, revenue growth, expense control, and quality of services, and review and redirect activity, if necessary.
• Ensure adherence to the Resident's Bill of Rights.
• Interview, hire, train, develop, and evaluate assigned staff (team sizes average 65-80).
• Constantly assess resident needs in staffing levels.
• Operate the community in accordance with Company policies and federal, state, and local regulations.
• Assist in developing operational budgets and capital requirements, including forecasting and approving all expenses.
• Act as a liaison between field operations and the Support Center, building strong relationships with Support Center resources.
• Remain active in local community activities, establishing networks and resources for resident referrals.
• Perform regular reviews of and make recommendations on all aspects of building construction and preventative maintenance.
• Able to work in various positions in the community and willing to fill in as needed.
• Build a high-performing team and keep engagement high.
• Meet financial management requirements for the community.
• Maintain a safe working and living environment.
• Actively participate in in-house sales activities, including prospective resident tours and special events.
• May drive Company vehicle from community to social and other various destinations (only if required by community).
• Perform other duties as needed and/or assigned.

Requirements

• A Bachelor's degree in Business Administration, Healthcare Administration, or related subject is required.
• Three to five years of experience in operations management with demonstrated success in meeting financial and sales goals preferred.
• The ability to become licensed as an administrator for assisted living within a prescribed timeframe in states requiring such a license.
• Must possess a valid driver’s license.
• Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
• Must satisfactorily meet and be in compliance with Company motor vehicle policy standards and Travel Policy.

Benefits

• Paid holidays and PTO.
• Community employees may receive annual anniversary rewards dependent on classification.
• Benefits package includes Health, Dental, Vision, and Life Insurance.
• Retirement Savings Plan / 401(k) employer match.
• Tuition reimbursement (U.S. Based Communities).
• Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location.