Executive Communications Senior Manager

About the role

The Executive Communications team supports senior Salesforce leaders with their communications strategy and execution. We develop content and resources that establish and reinforce company and executive values, brand, and priorities. We promote new initiatives, customer successes, and organizational achievements in compelling, creative ways. We support event execution with narrative development, executive coaching, and presentation design.

Responsibilities

• Lead communications strategies across multiple portfolios and ensure the effective execution to support business and project goals.
• Understand business priorities, technical processes, and industry trends to write compelling, concise, and audience-relevant communications.
• Partner with project teams, business stakeholders, and senior executives to shape initiatives and develop new ideas.
• Drive communication planning and execution for the Global Customer Success leader (primarily internal, but also external).
• Own all executive communications for the Global Customer Success leader.
• Collaborate across matrixed stakeholders and teams to achieve our goals.
• Deliver executive presentations and effectively advocate the value of our communication strategies.
• Manage resources across multiple portfolios.
• Use metrics and reporting to track results, measure effectiveness, and identify needs.

Requirements

Highly organized self-starter with at least 10+ years of communications experience. Proven track record of leading and executing on complex, enterprise-wide and cross-functional communications programs in a fast-paced environment. Demonstrated ability to shape compelling narratives and engage with senior leadership. Ability to simplify messaging and influence teams and stakeholders at all levels. Ability to deliver and manage concurrent projects, manage ambiguity, and be flexible in your approach. Ability to educate stakeholders on communications strategies and influence decision making. Ability to design and execute employee engagement and executive social programs. Ability to partner effectively with internal teams and outside agencies to reflect the leader’s voice in internal communications, speechwriting, and media messaging. Critical and strategic thinker and creative problem solver. Knowledge of the technology/software industry. Alignment with the Salesforce values of trust, customer success, innovation, equality, and sustainability.

Qualifications

Not specified.

Skills

Not specified.

Benefits

Not specified.

Pay

$143,400 - $216,900 annually.

Schedule

Hybrid schedule with 3 days in the office per week.