Executive Communications Senior Manager

About the role

The Executive Communications team supports senior Salesforce leaders with their communications strategy and execution. We develop content and resources that establish and reinforce company and executive values, brand, and priorities. We promote new initiatives, customer successes, and organizational achievements in compelling, creative ways. We support event execution with narrative development, executive coaching, and presentation design.

Responsibilities

• Lead communications strategies across multiple portfolios and ensure the effective execution to support business and project goals.
• Understand business priorities, technical processes, and industry trends to write compelling, concise, and audience-relevant communications.
• Partner with project teams, business stakeholders, and senior executives to shape initiatives and develop new ideas.
• Drive communication planning and execution for the Global Customer Success leader (primarily internal, but also external).
• Own all executive communications for the Global Customer Success leader.
• Deliver executive presentations and effectively advocate the value of our communication strategies.
• Manage resources across multiple portfolios.
• Use metrics and reporting to track results, measure effectiveness, and identify needs.

Requirements

• Highest level of integrity and ethics.
• At least 10+ years of communications experience.
• Proven track record of leading and executing on complex, enterprise-wide and cross-functional communications programs in a fast-paced environment.
• Demonstrated ability to shape compelling narratives and engage with senior leadership.
• Ability to simplify messaging and influence teams and stakeholders at all levels.
• Ability to deliver and manage concurrent projects, manage ambiguity, and be flexible in your approach.
• Ability to educate stakeholders on communications strategies and influence decision making.
• Ability to design and execute employee engagement and executive social programs.
• Ability to partner effectively with internal teams and outside agencies to reflect the leader’s voice in internal communications, speechwriting, and media messaging.
• Critical and strategic thinker and creative problem solver.
• Knowledge of the technology/software industry.
• Alignment with the Salesforce values of trust, customer success, innovation, equality, and sustainability.

Qualifications

• Highly organized self-starter.
• Strong interpersonal and communication skills.
• Experience working in a fast-paced, dynamic environment.
• Ability to work independently and as part of a team.
• Excellent writing and editing skills.
• Experience with project management tools and methodologies.
• Ability to manage multiple tasks and projects simultaneously.
• Experience with digital marketing and social media platforms.

Skills

• Strategic thinking and problem-solving.
• Effective communication and presentation skills.
• Project management and coordination skills.
• Leadership and team management skills.
• Technical understanding of the technology/software industry.
• Ability to work collaboratively with cross-functional teams.
• Experience with Salesforce products and services.

Benefits

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Pay

The typical base salary range for this position is $143,400 - $216,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Schedule

This role is hybrid and goes into the office 3 days per week.