Executive Banquet Steward

Qualifications

Education: High School Diploma or GED.

Experience: Minimum of 5 years supervisory experience, preferable in a high-volume operation in hotel and casino environment.

Skills: Strong knowledge of sanitation standards, health regulations, and safe food-handling practices. Proficient in dish-room equipment operation, maintenance, and supply management. Skilled in purchasing, inventory control, and cost-effective resource management. Solid financial acumen, including budgeting, forecasting, and P&L interpretation. Effective labor management, scheduling, and productivity optimization. Strong training, communication, and relationship-building skills. Organized, detail-oriented, and proficient in Microsoft Office applications. Understanding of hotel operations and their impact on kitchen and stewarding functions.

Key Responsibilities

• Attend and participate in BEO meetings, plan accordingly and forecast labor requirements.
• Oversee and ensure the smooth, efficient daily operations of the stewarding department.
• Enforce proper use, care, and cleaning procedures for all dish-room machinery.
• Maintain and enforce established cleaning routines for service ware, equipment, floors, and related areas.
• Ensure proper breakdown and cleanup procedures for banquets, restaurants, in-room dining, and the associate cafeteria.
• Partner with the Executive Chef and Food & Beverage leadership to implement guidelines and procedures for banquet and event operations.
• Manage the ordering, inventory, and maintenance of associate uniforms according to budgeted guidelines.
• Conduct regular inventories of china, glassware, and silver to maintain accurate stock levels.
• Purchase supplies and manage inventory levels in alignment with budget and operational needs.
• Review staffing levels to ensure guest service standards, operational efficiency, and financial goals are consistently met.
• Train utility staff on sanitation standards, proper equipment handling, and safe chemical usage.
• Maintain effective communication with vendors and collaborate with Health Department representatives as required.
• Train associates in safety and loss-prevention procedures, ensuring compliance to reduce accidents and control costs.
• Conduct thorough investigations of associate accidents and follow up to ensure corrective actions are implemented.

Essential Job Functions

• Communicates effectively with management, associates, applicants, and guests both verbally and in writing (English required).
• Performs physical tasks including prolonged standing, walking, bending, and reaching.
• Lifts up to 50 lbs. and pushes, pulls, or maneuvers items up to 150 lbs.
• Uses computers for tasks such as ordering.
• Demonstrates eye-hand coordination, basic math skills, and the ability to read and recognize letters, numbers, and symbols.
• Follows all policies, procedures, written instructions, safety guidelines, and chemical labels (MSDS), including working with cleaning chemicals.