Executive Assistant, Employee Experience and Relations (EXR)
About the role
The Employee Experience & Relations (EXR) organization is seeking an exceptional Lead Executive Assistant to support a high-visibility, fast-paced, and strategically critical role. This position requires a seasoned professional who operates with high levels of discretion, judgment, and business acumen.
Responsibilities
Operate as an extension of the VP's office, partnering with Chiefs of Staff, senior leaders, and cross-functional EAs to ensure seamless coordination across the EXR leadership team.
Support the drafting and editing of select executive communications as directed by the VP. Help manage information flow by ensuring the VP is briefed on critical items and shielded from noise.
Own and optimize the VP's calendar as a strategic asset—ensuring time allocation reflects business priorities, protecting focus time, and proactively resolving conflicts across multiple time zones and senior stakeholders.
Plan and execute leadership offsites, all-hands meetings, team events, and cross-organizational forums. Manage end-to-end logistics including agendas, venues, catering, AV, and post-event follow-up.
Serve as the lead Executive Assistant for the EXR organization, providing guidance, mentorship, and coordination support to EAs across the org in a dotted-line capacity. Act as a resource for best practices, onboarding support, and alignment on organizational norms and standards.
Manage complex domestic and international travel itineraries, optimizing productivity and compliance with Amazon travel policies. Anticipate and resolve disruptions proactively.
Build and maintain strong relationships with business and stakeholder EAs, business partners, and leaders across Amazon. Serve as a trusted point of contact for the VP's organization and external partners.
Handle highly sensitive people-related information with the utmost confidentiality, given the nature of the EXR organization's work across employee relations, investigations, and workforce strategy.
Qualifications
10+ years of senior level leadership support experience
High school or equivalent diploma
Experience with Microsoft Office products and applications
Experience coaching and mentoring at the management level
Experience influencing senior leaders/stakeholders
Experience managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel, or experience managing multiple calendars
Experience in verbal and written communication for executive level leaders
Experience with domestic or international travel coordination, or experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
Experience handling confidential information
Experience working in a matrixed organization
5+ years of executive assistant experience, supporting VP-level or C-suite executives
Demonstrated usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
Expert proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, OneNote)
Preferred Qualifications
Experience managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel, or experience with end-to-end project management
Deep knowledge of Amazon's culture, Leadership Principles, and operational mechanisms
Demonstrated usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
Ability to recognize opportunities where generative AI could enhance workflows or operational efficiency