Executive assistant – co-CEOs and wider exec team

About Heard

We are Heard, an award-winning charity. We collaborate with the UK’s biggest media and pop culture organisations, and other charities. We help them to make stories that touch on complex issues more authentic and engaging. We draw on the expertise of people with first-hand experience, and the latest evidence-based research. We support storytellers working on subjects such as climate, poverty, inclusion, health and wellbeing. A lot of our work focuses on moving away from trauma-heavy storytelling that overwhelms audiences – towards content that helps people understand experiences different from their own, and makes change feel possible.

Over the past 18 years we have worked with thousands of storytellers across TV, film, news and the charity sector. We have run sessions for teams at the BBC, Channel 4, Channel 5, The Guardian, ITV, LBC, Netflix, NBC Universal, Sky, The Sun, The Times, and Warner Bros Discovery – and with charities including Crisis, Great Ormond Street Hospital, Living Wage Foundation and Trussell. Last year, we consulted on stories that were seen or heard by a combined audience of +23 million. We also met with +1,400 media, charity and creative professionals, and supported +150 people with lived experience to share their stories and perspectives.

Job brief

Heard is led by two co-CEOs. They are joined in the executive team ("exec") by our head of programmes & impact. The charity is overseen by a board of trustees. The purpose of this role is to provide administrative support to the co-CEOs – and (as needed) wider exec team.

Responsibilities

• Organising meetings and running administrative systems
• Preparing presentations
• Assisting in delivering projects and working with the wider team
• Working with the co-CEOs and chair to make sure our governance works well
• Supporting the co-CEOs with a variety of tasks from supporting special projects to comprehensive calendar coordination
• Holding the process of recruiting trustees to the board and inducting new trustees
• Organising and minuting board meetings

Pay

£37,821.60 full-time equivalent (£28,366.20 pro-rata)

Schedule

Part time, 24 hours per week. 12-month fixed-term contract with potential to extend. Based at London – Hybrid, coming into the office (Bethnal Green, London) at least two days a week + additional days in the office as needed for attending events, trainings, internal or external meetings. Our team embraces hybrid working (mix of home/office).

Heard is trialling the Four-Day Week as part of our commitment to well-being, sustainability and effectiveness. This means our full-time equivalent has reduced from 35 to 32 hours, spread Mon – Thurs and annual leave is pro-rated. Our trustees will review whether to permanently adopt Four-Day Week in October 2026, at which point we will work carefully with all our team to ensure all work patterns are sustainable for them, regardless of the decision.

Benefits

• 7.5% pension contribution and salary sacrifice scheme
• 30 days holiday plus bank holidays, a day off on your birthday, quarterly development days & days off between Christmas and New Year
• Mentoring scheme
• Annual training budget
• Hybrid working