Executive Assistant

About the Role

The Executive Assistant provides high-level administrative and project coordination support to one or more senior executives at Peckham, enabling the leader they support to focus on strategic initiatives and organizational priorities. This role manages complex schedules, communications, and confidential information while fostering strong relationships across all levels of the organization. The Executive Assistant exercises sound judgment, anticipates executive needs, and coordinates activities that require a thorough understanding of Peckham's policies, practices, and mission. The Executive Assistant serves as a trusted partner, maintaining confidentiality, fostering strong internal and external relationships, and supporting the mission-driven operations of Peckham.

Responsibilities

• Build a strong working relationship with the executive they are supporting, developing a deep understanding of their priorities, preferences, and leadership style.
• Provide thoughtful support that helps the executive stay focused on strategic goals, offering perspective and anticipating needs as part of a trusted partnership.
• Proactively manage the executive’s calendar, balancing priorities across internal meetings, external engagements, travel, and personal time. Anticipate conflicts and reschedule with minimal disruption.
• Prepare agendas, briefing documents, and background research for meetings. Attend meetings when needed, take notes, and ensure follow-up actions are tracked and completed.
• Lead or support the execution of departmental projects, ensuring alignment with strategic goals. Track milestones, manage timelines, and coordinate cross-functional collaboration to drive results.
• Coordinate complex travel arrangements and accommodations.
• Understand the team’s business plan and key results (OKRs), and actively support the review process. Use WorkBoard to monitor progress, surface insights, and support alignment with objectives.
• Plan and execute internal and external events, including leadership offsites, team-building activities, and stakeholder engagements. Manage logistics, vendors, and communications to ensure successful and impactful experiences.
• Handle sensitive information with the utmost confidentiality and integrity. Maintain secure systems for document management and compliance with corporate policies.
• Prepare and submit accurate expense reports for the executive and departmental activities. Ensure compliance with company policies, reconcile receipts, and resolve discrepancies promptly.
• Demonstrate respectful, compassionate, and service-oriented behavior when interacting with team members, staff, and other departments.
• Maintain a safe and clean work environment.
• Promote Peckham’s vision, values, and services to all team members, staff, customers, and stakeholders.
• Assist in maintaining organization-wide quality standards.
• Regular and predictable attendance to support the team and needs of the operations.
• Other duties as assigned.

Requirements

• Bachelor’s Degree in a related field, or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
• 2-3 years of experience in an executive assistant or high-level administrative support role.
• Experience in the vocational rehabilitation field and/or have worked with a non-profit organization.
• Experience supporting senior executives or nonprofit leadership.
• Experience creating and analyzing spreadsheets and presentations.
• Advanced working knowledge of Microsoft Office Suite (PowerPoint, Word, Excel) and shared collaborative tools such as SharePoint, WorkBoard, WorkDay, and/or OneDrive for Office 365.
• Understanding of Peckham’s mission, services, and goals.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform research and analysis of reports as needed and provide briefing reports.
• Excellent customer service and communication skills.
• Flexibility to take on a wide range of responsibilities to support the C-Team.
• Strong strategic thinking and complex problem-solving skills supported by analytic orientation and a detail-oriented approach.
• Understanding of how various functional groups and/or strategic leaders in the company interrelate and a high EQ for influencing various stakeholders towards executive leadership goals & directives.

Skills

• Communication
• Relationship Management
• Initiative, Leadership & Influence
• Quality and Results Oriented
• Business & Vocational Rehabilitation Acumen
• Critical Thinking
• Self-Development & Awareness
• Decision Making
• Problem Solving

Physical Demands & Working Conditions

Physical Demands

• Standing: Occasionally
• Walking: Occasionally
• Sitting: Frequently
• Lifting: Occasionally
• Carrying: Rarely
• Pushing: Rarely
• Pulling: Rarely
• Climbing: Rarely
• Balancing: Rarely
• Stooping: Occasionally
• Kneeling: Rarely
• Crouching: Occasionally
• Crawling: Rarely
• Reaching: Rarely
• Handling: Occasionally
• Grasping: Occasionally
• Feeling: Rarely
• Talking: Frequently
• Hearing: Frequently
• Repetitive Motions: Frequently
• Eye/Hand/Foot Coordination: Occasionally

Working Environment

• Extreme cold: Rarely
• Extreme heat: Rarely
• Noise: Rarely
• Temperature Change: Rarely
• Confined Spaces: Rarely
• Exposure to Cleaning Agents: Rarely
• Limited Natural Light: Occasionally
• Artificial Lighting: Frequently
• Screen Time: Frequently
• Digital and Office Equipment: Frequently

Mental Demands

• Comprehension: Frequently
• Organization: Occasionally
• Reasoning and Decision Making: Frequently
• Communication: Constantly
• Resilience: Frequently

The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis.

Location: Lansing, MI