Executive Assistant
Golden Swan Management · Traverse City, MI · 2 wk ago
On-siteAdministrativeFull-time
Primary Responsibilities
- Manage calendars, meetings, and scheduling for leadership team members
- Organize and maintain company documents, files, and procedures
- Prepare reports, spreadsheets, presentations, and meeting agendas
- Track projects and ensure deadlines are met
- Follow up with team members, vendors, and partners regarding outstanding tasks
- Auxiliary with special projects and business initiatives
- Support property operations
- Audit and manage tasks daily
- Create, assign, and monitor maintenance and operational tasks
- Follow up with vendors and staff to ensure work is completed properly and on time
- Schedule maintenance vendors and service providers
- Auxiliary with invoice collection and processing
- Support property inspections and operational quality assurance efforts
- Help ensure properties are clean, maintained, and guest-ready
- Support guest & owner communication
- Auxiliary with guest communication coverage as needed
- Handle non-escalated guest concerns and inquiries
- Auxiliary with owner communications and follow-up requests
- Maintain accurate records of owner communications and requests
Qualifications
- Highly organized with exceptional attention to detail
- Strong written and verbal communication skills
- Ability to manage multiple projects simultaneously
- Comfortable learning and utilizing technology platforms
- Proficient in Google Workspace (Docs, Sheets, Drive)
- Experience with project management or task management software preferred
- Customer service, hospitality, property management, or administrative experience preferred
- Self-starter who can work independently with minimal supervision