Executive Administrator - Hospitality Operations

Job Summary

The Executive Administrator – Hospitality Operations is a leadership position responsible for supporting the President of Hospitality while also providing executive-level partnership to the Area People Services Director and Director of Finance. This role goes far beyond traditional executive administrative responsibilities by serving as a project leader, operational integrator, and facilitator of cross-functional initiatives. The Executive Administrator – Hospitality Operations supports the execution of executive priorities, manages resort-wide hospitality projects, prepares executive communications, facilitates decision-making, monitors organizational performance, and ensures accountability across departments.

Job Specifications

• Onsite: Black Desert Resort

• Shift & Schedule Availability: Year-Round / Full-Time

• Pay Range: $65,000 – $75,000 annually

Why Join Us

• Executive Impact: Partner directly with senior executives to influence strategy and organizational success.

• High Visibility: Lead enterprise-wide initiatives that shape the future of one of the country's premier luxury resorts.

• Professional Growth: Gain exposure across hospitality operations, finance, people services, development, and executive leadership.

• Comprehensive Benefits: Health insurance, 401(k) with company match, paid time off, employee dining room, wellness programs, exclusive resort discounts, and employee hotel stay program.

Responsibilities

• Serve as a trusted partner to the President of Hospitality.

• Support the Area People Services Director and Director of Finance on high-priority strategic initiatives and organizational projects.

• Coordinating initiatives across multiple departments and stakeholders.

• Prepare executive presentations, board materials, business cases, dashboards, reports, and strategic communications.

• Cook up executive leadership meetings by developing agendas, facilitating discussions, documenting action items, and tracking follow-up.

• Monitor progress of strategic initiatives and proactively identify risks, barriers, and opportunities.

• Partner with department leaders to improve communication, and operational execution.

• Aid in annual business planning, budgeting processes, forecasting, and organizational planning efforts.

• Assist with ownership presentations, capital projects, resort initiatives, and executive reporting.

• Coordinate confidential projects involving finance, people services, operations, legal matters, and organizational change.

• Develop executive-level communications, talking points, correspondence, and presentations.

• Build strong relationships across all departments to improve collaboration and organizational alignment.

• Manage highly confidential information with the highest level of professionalism and discretion.

• Occasionally coordinate executive travel, meetings, and logistics as part of broader strategic support responsibilities.

• Be an active and trusted member of the senior leadership team.

Qualifications

• Minimum of five years of progressively responsible leadership, consulting, project management, operations, finance, or executive support experience.

• Hospitality, resort, luxury service, or executive leadership experience preferred.

• Exceptional project management and organizational skills.

• Excellent written, verbal, presentation, and executive communication skills.

• Advanced Microsoft Office skills, particularly PowerPoint, Excel and Word.

• Experience preparing executive presentations and board-level materials.

• Outstanding analytical, critical thinking, and problem-solving abilities.

• Ability to influence without direct authority and build relationships across all organizational levels.

• Demonstrated ability to manage multiple complex priorities while maintaining exceptional attention to detail.

• Highest level of integrity, confidentiality, and professional judgment.