Executive Administrative Assistant to the President/CEO

About the role

The Executive Administrative Assistant provides high-level administrative support to the President/CEO in collaboration with the other Executive Assistants within the Office of the President/CEO. This role requires professionalism, confidentiality, and independence while serving as a liaison with internal staff, departments, outside community partners, and stakeholders. The position demands discretion, independent judgment, and the ability to manage numerous assignments in a fast-paced environment.

Responsibilities

• Work directly with the Office of the President EA team to support all aspects of the President/CEO’s daily work routine, including managing and prioritizing emails, meetings, responsibilities, and schedule.
• Manage an extremely active calendar of business meetings, personal appointments, and patient care responsibilities, ensuring conflicts are communicated and addressed as a priority.
• Establish seamless communication between the Office of the President/CEO and internal departments, demonstrating leadership to uphold credibility and trust.
• Collaborate closely with the President/CEO to provide updates on forthcoming commitments and responsibilities with diligent follow-up.
• Review, prioritize, and prepare incoming and outgoing correspondence, mail, and communications.
• Prepare detailed travel itineraries, accommodations, and meeting agendas for executives.
• Prepare, reconcile, and submit credit card expenses, expense reports, and Accounts Payable invoices.
• Ensure all phone calls and emails are answered and/or redirected professionally.
• Use discretion and independent judgment in performing duties, including handling matters of significance as delegated by the President/CEO.
• Support the Office of the President in preparing presentations, communications, and reports for the President/CEO and other executives.
• Maintain confidential and sensitive information.
• Assist in community-focused events as necessary.
• Provide front desk coverage for Receptionist breaks/lunches at least once per week.
• Greet visitors and guests in a professional, friendly, and hospitable manner.
• Serve as an ambassador for the organization’s mission.
• Support other interdepartmental executive administrative assistants as needed.
• Understand and adhere to institutional policies and procedures.
• Demonstrate the ability to work independently and collaboratively while managing multiple tasks simultaneously.
• Perform other duties as assigned, including supporting other departments or executives as needed.

Requirements

• Bachelor’s degree in Business, Healthcare, or a related field required; Master’s degree preferred.
• Previous experience as an executive administrative assistant preferred.
• Buy-in and experience working in the EOS® model (strongly preferred).
• Mission-oriented with the ability to represent the enterprise professionally while demonstrating organizational pride.
• Excellent professional skills, including multitasking, analytical, organizational, and time management abilities.
• Strong interpersonal, written, and verbal communication skills.
• Excellent judgment and the ability to communicate with all levels of the organization, including executive senior staff, the board of directors, and outside community partners.
• Proficiency with Microsoft Word, Excel, PowerPoint, and the Google Platform.
• Willingness to work a flexible schedule aligned with the executive’s expectations.
• High level of professionalism and confidentiality required at all times.
• Valid driver’s license with reliable access to an automobile or transportation to assigned work areas.