Exchange Sales & Agent Support Administrator

About the role

Provide broker and agent support by resolving inquiries, assisting with sales training, and coordinating marketing campaigns. Manage digital presence, build client relationships, and ensure compliance with company policies and HIPAA regulations.

Responsibilities

• Respond to Broker/Agent inquiries and resolve issues in a timely and professional manner.
• Provide sales and marketing training support as needed.
• Build and maintain relationships with key clients and potential partners to drive business development.
• Develop, implement, and monitor marketing campaigns to promote Imperial Insurance’s products and services.
• Help with the management of the company’s digital presence, including websites, social media, and digital advertising.
• Adheres to payroll policies and properly uses a timekeeping system with minimal manual changes.
• Maintain regular and consistent attendance.
• Adheres to Compliance Plan and HIPAA regulations.

Requirements

• At least 1 year of experience in the insurance industry is highly desirable.
• Previous call center experience preferrable in the healthcare setting.
• Bilingual capability in Spanish is Required.

Qualifications

Not specified.

Skills

Not specified.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.