Sales Support Administrator
About the Role
We are seeking a Sales Support Administrator to be the welcoming face of our center and the organizational backbone of our sales team. If you thrive on keeping details accurate, greeting customers with a smile, and ensuring nothing falls through the cracks, this is the role for you.
As our Sales Support Administrator, you will be the initial contact for customers walking into our FASTSIGNS Center and calling on the phone. Your mission is to support our existing sales team by handling screening calls, assisting walk-in customers, and accurately entering and processing order tickets.
Responsibilities
- Be the First Impression: Warmly greet and assist walk-in customers, directing them to the right solutions or team members.
- Manage the Flow: Screen and route inbound phone calls and emails efficiently.
- Process Orders: Accurately enter and process order tickets, work orders, and estimates to keep projects moving smoothly.
- Support the Team: Partner with the sales and production teams, participate in daily meetings, and help execute administrative plans to ensure timely delivery of finished orders.
Qualifications
We are looking for someone who is outgoing, responsive, and eager to learn. The most highly valued skills for this specific position are great listening, meticulous documentation, and elite organization. This is a vital role in our center and a career path for a professional who takes pride in supporting a successful team.
Benefits
- Fully paid medical insurance
- Paid holidays and vacation
- Excellent 401(k) plan with a 10% company match (after one year of employment)
Pay
$20.00 - $22.00 per hour
Schedule
Monday through Friday business hours (No nights or weekends!)