Exam Proctor

Primary Purpose

To proctor written/electronic examinations. Assists with internal (RVU) and external placement tests (other institutions, agencies) and course exams.

Essential Job Functions

• Supervise students taking exams via Zoom application, according to NBME and RVU Office of Testing guidelines
• Maintain a secure exam environment with no forbidden items, check camera angles, etc. per the Honor Code
• Record and upload Zoom video of exam sessions
• Follow guidelines for testing and troubleshooting, as laid out in manual provided
• Monitor NBME e-mail inbox and answer student inquiries
• Check exam cart and complete set-up checklist
• Maintain a secure and efficient testing area
• Attend departmental training sessions as scheduled
• Perform other exam-related duties as assigned
• Closely monitor all students during exam sessions
• Report any irregularities to the Office of Testing Director and/or Assistant Director
• Report any inappropriate or unprofessional behavior (throughout the entire process) to the Office of Testing Director and/or Assistant Director
• Fill out Non-Professional Conduct reports as necessary
• Communicate with Office of Testing Administrative Assistants to establish work schedule
• Frequently check for changes
• Troubleshoot students’ minor technical issues with electronic testing software (ExamSoft or NBME)

Marginal Job Functions

• Ensure the testing area is free of debris and study materials before and after each exam

Required Knowledge, Skills, And Abilities

• Ability to work with Windows laptop computers and learn new programs/technology
• Ability to follow through and work independently
• Ability to work well as part of a team
• Flexibility with schedule and last minute changes, if necessary
• Possess strong communication and analytical skills
• Strong organizational skills with attention to detail and the ability to manage multiple tasks
• Ability to work flexible hours on short notice
• Ability to work part-time on as-needed basis
• Ability to learn, follow, and implement detailed instructions
• No relationship with current or future students
• Experience with the Zoom application
• Previous (exam) proctoring experience helpful

Demonstrated Commitment

• Demonstrated commitment to valuing equity, diversity and contributing to an inclusive working and learning environment

Minimum Qualifications

• High School Diploma or G.E.D. equivalent from a regionally accredited institution

Preferred Qualifications

• Associate's Degree or Some college
• Previous experience working in a higher education environment, preferably in student services